Suburban Toyota of Troy

Saleman is very friendly, and he helped me through everything. From pricing to exploring the cars I wanted to buy, he had been very dedicated to customers in my opinion. One thing I want to note is that, the finance guy tends to be cranky when I didnt want any warranties he tried to sale. Other than that, I got a great deal and I love this car.

Ray Sadler was great to work with, from start to finish. He helped us find exactly the car we wanted, at a very fair price. He made sure we were able to test drive the model, and he carefully explained the features of the model we chose vs. other choices. The other dealership staff members were also straightforward, low key, showing sensitivity to our concerns and our time. Overall, from start to finish, Ray Sadler and the Troy Toyota-Scion dealership were cordial and very helpful. And we love our new car!

I will never go back to this dealership again. I went in for an oil change (I had just discovered their offer of free oil changes for Toyota's exceeding 100,000 miles). The technician left the carpet protecting paper in my car and also rifled through my glove compartment, knocked items onto my floor and left them there. I called my service advisor, Katie, to complain - no call back. I sent a contact form to the dealership - no response. I'm assuming I was treated this way because I took them up on their free offer and turned down the services they suggested I pay for. Never again, free or not.

Very helpful people. Answered all questions. Great service! This is the second car we have purchased in a few months - both experiences were very good.

I will never go back to this dealership again. I went in for an oil change (I had just discovered their offer of free oil changes for Toyota's exceeding 100,000 miles). The technician left the carpet protecting paper in my car and also rifled through my glove compartment, knocked items onto my floor and left them there. I called my service adviser, Katie, to complain - no call back. I sent a contact form to the dealership - no response. I'm assuming I was treated this way because I took them up on their free offer and turned down the services they suggested I pay for. Never again, free or not.

Ray was very attenttive to my needs and answered all my questions in a timely manner. He was easy to communicate with, professional, sincere, understood my needs and was not pushy. I would definitely purchase another vehicle from this dealership through Ray Sadler.

A great car purchase experience. Ray is very nice sales representative. He friendly explained everything and patiently answered all questions we asked. This is why we decided to purchase the Toyota Camry2012 from him. The fiance manger, Andy, also explained everything clearly. He is also a very nice and friendly.

Guy was very friendly and helpful. I feel I bought a very good quality vehicle at a good price. I met Dan very briefly. It seemed as if it was "part of the procedure" to introduce me to him which felt unnecessary.

Today only I bought Toyota Camry from Suburban Toyota and I can say my experience was good enough to recommend other people to buy car from there.

excellent staff and servive. the salesman was very informative and saw to all the little details. We didn't even need to ask. He as very helpful and polite as was the entire staff. I will recommend the salesman and the service to everyone!