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Suburban Toyota of Troy

(1,467 reviews)
Visit Suburban Toyota of Troy
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00pm–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
New (844) 338-9645 (844) 338-9645
Used (844) 338-9733 (844) 338-9733
Service (844) 339-0023 (844) 339-0023

Reviews

(1,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Toyota of Troy from DealerRater.

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Great Dealer

Sue haji is an excellent sales person the manager very nice and Great customer service Knowledgable , they care for their customers . Would definitely come back and refer .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ale, Thanks for your business and for taking the time to give feedback on your great experience with Sue at our store. We look forward to working with you again, and we hope that you enjoy your new vehicle!

Friendly, & helpful

At first we were a little hesitant, but were happy with how smooth things went in finding our car color & interior color. We truly appreciate Sue, Dennis & Andy's efforts in making our trade in and car purchase a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly service with all my questions answered quickly. ...

Friendly service with all my questions answered quickly. Entire staff I worked with were very helpful. I would recommend Guy Mulder to others interested in a good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience - with Sue, Dennis & Andy. They...

Wonderful experience - with Sue, Dennis & Andy. They were very helpful, informative & accommodating to our needs. We will share our positive experience with family & friends, refer them to Suburban Toyota, Troy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service received from the men above was excellent! ...

The service received from the men above was excellent! Garrett, Guy and Andy were wonderful to work with. I would recommend anyone to go see the gentlemen above for a seamless sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jay was extremely helpful when I was looking for a used...

Jay was extremely helpful when I was looking for a used vehicle. He made sure all the paperwork was finished before I arrived and was even speaking with my credit union to make this a timely and smooth experience. I would definitely recommend him to anyone who is looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the great review! We're happy that Jay was able to provide you with such a good experience, and we hope that you will come back and see him again when it's time to get into your next vehicle. Enjoy the rest of your week!

Great Service!!

Jay was extremely helpful when I was looking for a used vehicle. He made sure all the paperwork was finished before I arrived and was even speaking with my credit union to make this a timely and smooth experience. I would definitely recommend him to anyone who is looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All of the sales reps and managers at Suburban Toyota of...

All of the sales reps and managers at Suburban Toyota of Troy were really helpful and nice and made my buying experience that much better. They made the process real smooth, and answered any question properly. I would definitely recommend this dealership to any friends or family. Thanks Toyota of Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience with Suburban Toyota of Troy!

Recently bought a Toyota from this dealership, and the experience and buying process was great. The sales reps and managers were really helpful and professional, and assisted me throughout the whole process. I would definitely recommend this dealership to any friends or family. Thanks Toyota of Troy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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9 Years & Counting

Enjoying the Great services by Wonderful Crew at Suburban Toyota Scion for the past 9 years. Keep up the Good Work. Sincere Thanks to All.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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