Reviews
Will be buying my next car there too.
Ended up paired off with Janine Haisha, who made the whole process a breeze. Not only will I happily go back to Suburban Toyota, I'll be asking for her by name when I do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Both Ray and Andy were very personable and not pushy. Ray...
Both Ray and Andy were very personable and not pushy. Ray (the salesperson) listened to what I wanted, answered all my questions, and went out of his way to make the deal work, negotiating the price and even shuttling me to the dealership to sign purchase papers. Andy (the finance manager) explained everything thoroughly and patiently even though it was closing time and another customer had unexpectedly showed up and was waiting to close on her car after mine. I know it was a very long and hectic day for him, so I appreciate the time he spent. The price of the vehicle was fair, and the service was friendly. Better scheduling would have been nice, but the dialogue with Ray and Andy's great sense of humor and passion for his work more than compensated for that mixup. I look forward to driving my Prius and saving on gas!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had a monthly payment in mind. Ray and Andy really...
I had a monthly payment in mind. Ray and Andy really worked hard to reach my payment. I would recommend these guys for your purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andy Shayota please don't eat the sugar because you...
Andy Shayota please don't eat the sugar because you are SWEET ENOUGH !! ^.^ Sales con "RAY SADLER " !!!!! You are AWESOME !! And Mike Sushi is ready !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of Toyota Camry
Salesperson was exceptional. It was a great experience all the way around.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ray was very helpful and polite. He was very quick in...
Ray was very helpful and polite. He was very quick in helping us find an excellent car within our budget. Andy helped us with finance and other documentation and is quite knowledgeable. Nice folks. Will definitely go back when i am in market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
anks101, we appreciate your business. Thank you for allowing us to serve you. We hope you enjoy your car for a long time. Regards, Daniel Boismier
Sales associate was very willing to work with us. I did...
Sales associate was very willing to work with us. I did not get the "car-shark" feeling from Mr. Sadler. We also worked with Mr. Shayota for the finaicial portion of our purchase - he was very informative. We will recommend this dealership and return when we are in the market for a vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at this dealership was friendly and courteous. ...
Everyone at this dealership was friendly and courteous. Our sales Consultant, Kamil, was especially helpful in our decision to purchase our new Toyota Prius V. Kamil, was very knowledgeable,competent and showed extreme patience, as my husband and I was making a big decision to purchase our first hybrid technology car. We are extremely happy with our purchase and Suburban Toyota-Scion in Troy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience working with Kamil and the rest of the...
Great experience working with Kamil and the rest of the team at Suburban Toyota-Scion of Troy on purchasing my new Toyota Camry. Even the finance people was great to work with, everyone there was very helpful and understanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I greatly appreciated Ray's insight and hospitality. ...
I greatly appreciated Ray's insight and hospitality. Thanks to his recommendations, I was able to lease the perfect Scion and additional insurance coverage to best suit my needs. I will happily recommend Suburban Toyota-Scion to any friends and family that are in need of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
