Reviews
A satisfied customer
A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and sharing your positive feedback with us! We love to hear you had an overall great car-buying experience with Bobby and are loving your new truck! We do appreciate you and your business! Come back and see us!!
Purchase F 150
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dale, thank you for the positive feedback! We are happy to know you had a great car-buying experience with our team! We hope you enjoy your new vehicle! Thanks again for your business, come back and see us!
Have bought every car from Cotton
Jon in finance was kind passionate and very helpful. Cotton knows exactly what I like and the amount of money I am always willing to spend. Cotton has me so pegged for a car he knows in detail what I have to have in a car and he always comes thru..I have been a faithful Joe Machens customer since I was 18.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very pleaded to know you had you had a great and overall helpful car-buying experience with Jon! We do appreciate you being a loyal long term customer and hope you enjoy your newest purchase! Thanks again!
Great Experience!
We were in the market for a Ford Transit cargo van and found a great price by dealing with Jason Lane at Machens Ford. Very knowledgeable and no pressure. He was also able to recommend a transportation company for bringing it to our location out of state.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know you had a great experience with Jason buying your new vehicle! We do appreciate you and your business! Thanks again!
Too easy
The overall process was very laid back and stress free. I would recommend them to anyone who is in the process of buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive feedback! We are pleased to know you had an easy car-buying experience with us! We appreciate you! Thanks again!
The Works on 2015 Ford Edge
The Works on 2015 Ford Edge Professional, courteous, and timely service. All my service needs have been performed by Joe Machens Ford and will continue on my 2015 Ford Edge and my 2009 Ford F-150. I travel 100 miles to get to Joe Machens Ford for ALL my new vehicle purchase and service needs because I can count on them to do it right and complete the job when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive feedback! We are very happy to know you had a great experience with our service! We do appreciate you and your business! Come back and see us!
Awesome experience!
Thank you Doug for helping me buy my first car! You made it super easy to understand everything and answered all my questions! Thanks for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback, Kate! We do love to hear you had an awesome first car-buying experience with Doug and were able to have your questions answered! We hope you enjoy your purchase! Thanks again for your business! We appreciate you!
Thad Kimbell - still sells cars
Thad Kimbell is not only a super creative guy, he is also a honest and trustworthy man. If he is selling it, and you need it, you should buy it from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are glad to know you had a great sales experience with Thad! We hope you enjoy your new vehicle! Thanks again for your business!
Quality Buying Experience Thanks To Bobby
Purchased 2 used vehicles from Bobby Hocks in the last 3 months. Great Service, Top Notch Treatment. No Pressure and relaxed environment. Bobby had both vehicles ready to drive and easily accessible when I arrived. There was no waiting! If you need a new or used vehicle go see Bobby for excellent and time saving treatment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim, thank you so much for sharing your positive feedback with us! We love to hear you always have a great and quality car-buying experience with Bobby! We hope you enjoy your newest purchase! Thanks again for your business!
Great experience x3!!!
I’ve purchased three cars from Cameron all three times sight unseen. I give him what I’m looking for and he finds me the perfect car. I truly trust his opinion and choices. He has t made a mistake in his choices. He’s great to work with. I purchased a 2013 Ford Fusion s from him. So far it’s a fantastic little car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great feedback! We love to hear you had another excellent experience with Cameron and our team buying your new vehicle! We appreciate you! Thanks again for your business!
