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Autostar Subaru of Silverthorne

(165 reviews)
Sales hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (877) 264-7811 (877) 264-7811
Used (877) 884-2076 (877) 884-2076
Service (866) 455-9076 (866) 455-9076

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autostar Subaru of Silverthorne from DealerRater.

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Joe and team were easy to work with.

Joe and team were easy to work with. Got a decent deal. Excited for my new subie!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sarah, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Everyone was very nice to me and asked if I needed any

Everyone was very nice to me and asked if I needed any help!they were very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Kathy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

JD showed us everything they had, tried to find a car

JD showed us everything they had, tried to find a car that was suitable but realized I’m a Ford person.. JD was great and entertaining!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

ronfine48, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

Rachel was very helpful and knowledgeable.

Rachel was very helpful and knowledgeable. And everyone at the dealership we talked to were friendly and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jimmy, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

Friendly service and great price.

Friendly service and great price. Jonathan gave us a great overview of the product and a very educational test drive. It was a busy day so it took longer to talk to finance but once we did it was all quick and convenient. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

J_FARIA, Thank you for writing us a review! We greatly appreciate your business. welcome to the Autostar Family!

I had to deal with this shop in an emergency situation,

I had to deal with this shop in an emergency situation, and my only regret is that I don't live nearby to send them lots of business! I met nearly everyone in the shop during this saga, and everyone was helpful, professional, and knowledgeable! The GM even came out to say 'hi' at one point... great place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

GT4543B, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Axel was excellent and was able to quickly diagnose the

Axel was excellent and was able to quickly diagnose the issue and get our Ascent up to spec. Did the same for the Legacy next. Many thanks. And the others we encountered there were very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

PLHUGHES, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

The car issue seems to be resolved.

The car issue seems to be resolved. New service rep was very polite and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

UTTERWL, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Great experience!

Great experience! We have not had this great of a sales experience before.Thank You!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kristi.foster31, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Friendly, efficient service.

Friendly, efficient service. I got right in on my appointment time. We discussed the Subie's issue with the door locks. They found the problem to be with a computer module and replaced it in a reasonable amount of time (a couple of hours at most). I got a call from the service department and picked it up in perfect working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

snonl-ret, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!