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Autostar Subaru of Silverthorne

(165 reviews)
Sales hours: 8:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (877) 264-7811 (877) 264-7811
Used (877) 884-2076 (877) 884-2076
Service (866) 455-9076 (866) 455-9076

Reviews

(165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autostar Subaru of Silverthorne from DealerRater.

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The salesman Daniel blaies was extremely helpful and not

The salesman Daniel blaies was extremely helpful and not pushy. A local guy helping out a local family with a new baby find the right vehicle at a pretty decent price. They helped us trade in our two older vehicles and get into something newer and safer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

cspangle2.5gt, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

A three hour fix turned into a six hour wait.

A three hour fix turned into a six hour wait. I also needed to reach out to find out it was going to be longer. No apology for the delay or a description why it took the extra time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

meallen03, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

Was very helpfull and all the staff was nice and kind and

Was very helpfull and all the staff was nice and kind and i alwats trust that my car is in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Gildarebeca1985, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Service does take longer then expected but the facility

Service does take longer then expected but the facility is comfortable and I was informed frequently as to the status

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

lainmyers, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

The service was very professional.

The service was very professional. They were very efficient and helpful. I would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

docivan, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Dan was very accommodating and professional.

Dan was very accommodating and professional. He delivered a helpful tutorial which took a lot of his time. The negotiation team was very flexible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

gail, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Got in and out quickly with everything completed without

Got in and out quickly with everything completed without any issues No No No No

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

LSBoeckel, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Auto star Subaru of Silverthorne is an excellent place to

Auto star Subaru of Silverthorne is an excellent place to get a car at! If you are looking for a car you should check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

ludingtonmichigan, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

This was a great and painless purchase.

This was a great and painless purchase. No problems were encountered. Would highly recommend to anybody. Thankyou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

fourfly6, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

Very professional, friendly, efficient service from start

Very professional, friendly, efficient service from start to finish!! I've been using this dealership for years and I feel it has improved under the new ownership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Beth, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!