Skip to main content

Mercedes-Benz of Miami

(1,561 reviews)
Visit Mercedes-Benz of Miami
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 984-5205 (866) 984-5205
Used (855) 523-5991 (855) 523-5991
Service (877) 468-2740 (877) 468-2740

Reviews

(1,561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Miami from DealerRater.

Want to share your experience with this dealership?

Write a review

your salesman Davison in the Miami store was a true

your salesman Davison in the Miami store was a true gentleman. Ishall be happy to refer all future business to him. You should hire more people like him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sales representatives was very pleasant, patient and has

Sales representatives was very pleasant, patient and has excellent knowledge about you company and the car I bought. Johnny. Made my car buying experience beautiful. I really love my new car . He even followed up with me to make sure everything was ok.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to stop by if you ever need any more help.

Manny me brindó un excelente servicio durante todo el

Manny me brindó un excelente servicio durante todo el proceso de la compra!! Lo recomiendo 100 x 100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeremiami, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Horrible service waiting 2 weeks and still waiting for my

Horrible service waiting 2 weeks and still waiting for my car to ne fixed calling trying to speak with a .Manger still waiting for someone to respond after leaving several messages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Alex is very helpful and great to work with!

Alex is very helpful and great to work with! Would highly recommend him! They were also very helpful throughout thenpproval process giving several options for financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This was my 3rd time doing business with Stefano and have

This was my 3rd time doing business with Stefano and have to say he is the best of the best. Very knowledgeable in the history and the technical details for Mercedes Benz models and engines. The communication throughout the whole process was very clear and transparent. I highly recommend this dealership and Stefano specifically. I will certainly be back for future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Petre, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Excellent and flawless with great follow-up.

Excellent and flawless with great follow-up. They made me feel like a valued client and attended to all my needs. They also provided an excellent exit process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Janaye, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I Recently purchased a car from Miami Auto Nation

I Recently purchased a car from Miami Auto Nation Mercedes Benz, and I couldn't be more satisfied with the entire process. Highly recommend this place if you're looking for a car and a stress-free experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Luis, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very professional, knowledgeable, and ready to answer any

Very professional, knowledgeable, and ready to answer any question you might have. The process was quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

Salesman was a C grade.

Salesman was a C grade. Josh Mathews CFS MGR. was an A+ grade. For a Mercedes dealer just to offer coffee and water-that's it. After 5 hr. drive to get there and few hours at dealership and then drive home, this does Not cut it. Think Auto Nation is more concerned about its shareholders than customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Raymond, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.