Reviews
Purchase
Great experience purchasing a new vehicle at Mercedes Benz of Miami. Service was seamless and process was quick and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car was sold when told it was there.
Car was sold when told it was there. Drove from West palm to view the car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Cessna, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0147 -- we hope to hear from you soon.
Very satisfied with the Service.
Very satisfied with the Service. Welcoming, helpful understanding my needs and expectations. Perfect time management
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Figen, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Staff, great customer service and very nice
Great Staff, great customer service and very nice facilities. Definitely recommend this dealership for your service and purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Miami. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Bought brand new car with a small dent in front of back
Bought brand new car with a small dent in front of back passenger door. They fixed the problem and cleaned the car very good. No cost to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Took my car here for service.
Took my car here for service. They gave me an Uber one way. When I was ready to go back to the dealership because of the estimated time they provided, there was no response and I waited a hour, then they said they can’t send one for me to get back to the dealership because the fee exceeds $30. Then on top of that proceeded to give me “a heads up” that they will close in a hour I wish I was notified earlier
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.
The whole process was very smooth and quick Katherine
The whole process was very smooth and quick Katherine my saleswoman was very knowledgeable and polite
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alberto, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great attention, Abel was very professional and
Great attention, Abel was very professional and charismatic, even though prices are very ridiculous on manhours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service with the dealer will recommend to
Excellent service with the dealer will recommend to anyone to purchase a new or old mercedes
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Never again!
Never again!! Horrible service experience. Like usual they try to rip you off. The pricing at the srvice dept is ridiculous!!
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alberto, we are deeply disappointed by your experience at Mercedes-Benz of Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0147 to discuss what we can do to help.