Reviews
Excellent experience buying my car with Gustavo at
Excellent experience buying my car with Gustavo at Mercedes-Benz of Miami. He was professional, knowledgeable, and made the process smooth and stress-free. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dainys, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Im based out of dallas, tx and camillo helped me get the
Im based out of dallas, tx and camillo helped me get the G wagon i was looking for, he made the deal go out smoothly as it can be. Totally recommend this dealership and His manager Josh 100%
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Leonardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Miami and we hope to be of service again in the future.
I am customer since 35 years and always satisfied only
I am customer since 35 years and always satisfied only thing: once in a while I could not get a rentalcar when I brought in my Mercedes for Service. That should be better
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (305) 707-0147 so we can assist you further.
Wait time always reasonable.
Wait time always reasonable. The agent was extremely kind and professional. Service went well and smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent professional and patient is my best description
Excellent professional and patient is my best description of service received Simon’s helped with everything even taking my call the answer questions days after Thank you and you made mea Customer for life
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We purchased a 2024 CPO GLS 450.
We purchased a 2024 CPO GLS 450. Savier Shiuk, Sales Consultant, helped us and was fantastic. Savier was very professional, and it was a pleasure dealing with him from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!
They were extremely fast, professional and clean.
They were extremely fast, professional and clean. Very helpful and enjoyed going to the dealer. I would highly recommend this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!
My buying experience was smooth and enjoyable.
My buying experience was smooth and enjoyable. I really appreciated working with my sales person Mel. She was cordial and patient. Even the financing process was easy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff was friendly.
The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car repairs that caused me over 9k, which was not easy to
Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to reach my regular Advisor and no call back was received. Trying to get rid of this car, even though it's going cost me more, but at least I will NEVER gave to deal with a Mercedes or Mercedes of Miami!!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.