Reviews
Excellent service advisor, Ignacio, ensures my car is
Excellent service advisor, Ignacio, ensures my car is scheduled asap, serviced immediately on arrival and returned to me promptly. The exterior is cleaned each time. They take care of my car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent service advisor that makes sure my car is taken
Excellent service advisor that makes sure my car is taken care of promptly and returned to me on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent attention, excellent service; the salesperson
Excellent attention, excellent service; the salesperson did a great job. A place I would 100% recommend. Thanks for all the attention.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
They DID NOT advise about the hidden charges for oil and
They DID NOT advise about the hidden charges for oil and folter changes . I was more than one hours with the Sales person and he did not advise at all of those hidden charges. I just learned about those charges at the last minute of closing the deal. Very Dishonest Sales Person. I will never buy again in Mercedes Benz
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Carlos, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0147 -- we hope to hear from you soon.
Awesome customer service!
Awesome customer service! Kristina Dodevska does a great job! Awesome! Very happy with our purchase 😀 🙏🏼🙏🏼
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Muy buena atención de todos , desde el vendedor hasta el.
Muy buena atención de todos , desde el vendedor hasta el.gerente de la sucursal. Los felicito
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, gracias por su amable reseña; ¡nos alegra poder transmitir sus comentarios al equipo! Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.
Service department was very professional.
Service department was very professional. They kept me constantly updated, and managed repairs and expectations superbly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jorge, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
me atenderon su bien con amabilidad y respeto.
me atenderon su bien con amabilidad y respeto. me ayudaron con lo que yo queria y satifha con mi proceso de compra
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
¡Hola! Nuestro equipo se dedica a brindar a todos nuestros clientes un servicio excepcional y un trabajo de calidad en el que pueden confiar. No duden en llamarnos si alguna vez necesitan algo. ¡Conduzcan con precaución!
This dealership does not uphold the Mercedes brand the
This dealership does not uphold the Mercedes brand the best or nothing absolute horrible experience
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0147. We hope to hear from you.
We had a great experience purchasing our car thanks to
We had a great experience purchasing our car thanks to Daniel and Gustavo. Daniel was incredibly helpful, patient, and knowledgeable?he made the entire process smooth and stress-free. Gustavo in finance was just as amazing, taking the time to clearly explain everything and making sure we felt comfortable every step of the way. Overall, they made what can sometimes be an overwhelming experience feel easy and enjoyable. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maitane, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!