Reviews
We purchased a 2024 CPO GLS 450.
We purchased a 2024 CPO GLS 450. Savier Shiuk, Sales Consultant, helped us and was fantastic. Savier was very professional, and it was a pleasure dealing with him from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us, Joe! Don't hesitate to call us if you ever need anything. Be safe on the road!
They were extremely fast, professional and clean.
They were extremely fast, professional and clean. Very helpful and enjoyed going to the dealer. I would highly recommend this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Thanks for the recommendation, and have an amazing day!
My buying experience was smooth and enjoyable.
My buying experience was smooth and enjoyable. I really appreciated working with my sales person Mel. She was cordial and patient. Even the financing process was easy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff was friendly.
The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car repairs that caused me over 9k, which was not easy to
Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to reach my regular Advisor and no call back was received. Trying to get rid of this car, even though it's going cost me more, but at least I will NEVER gave to deal with a Mercedes or Mercedes of Miami!!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Great customer service and solving my issue With my
Great customer service and solving my issue With my vehicle. I had a sensor problem that two services couldn?t solve and finally it was fixed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Timoni, thank you for your kind words! We are thrilled to hear that our team was able to solve your vehicle issue. Providing exceptional customer service is our top priority, and we are glad we could help get you back on the road. Thank you for choosing our business!
your salesman Davison in the Miami store was a true
your salesman Davison in the Miami store was a true gentleman. Ishall be happy to refer all future business to him. You should hire more people like him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a response, Lewis! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales representatives was very pleasant, patient and has
Sales representatives was very pleasant, patient and has excellent knowledge about you company and the car I bought. Johnny. Made my car buying experience beautiful. I really love my new car . He even followed up with me to make sure everything was ok.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Yvonne, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to stop by if you ever need any more help.
Manny me brindó un excelente servicio durante todo el
Manny me brindó un excelente servicio durante todo el proceso de la compra!! Lo recomiendo 100 x 100
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeremiami, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Horrible service waiting 2 weeks and still waiting for my
Horrible service waiting 2 weeks and still waiting for my car to ne fixed calling trying to speak with a .Manger still waiting for someone to respond after leaving several messages.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jose, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.