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Gus Machado Ford

(302 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed

Incentives

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About our dealership

This seller has been on Cars.com since October 2025.
Welcome to Gus Machado Ford Located in Hialeah FL! Gus Machado Ford Inc is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gus Machado Ford a great one for the life of your vehicle. Whether you need to Purchase, Finance or Service a New or Pre-Owned Ford you've come to the right place!
Miami Dade's Largest Ford Dealer

Service center

Phone number (305) 822-3211

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gus Machado Ford from DealerRater.

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Well received, delivered on their service courtesy's

Well received, delivered on their service courtesy's above all On time always Gabriel is the best

Well received, delivered on their service courtesy's

Well received, delivered on their service courtesy's above all On time always Gabriel is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Fueron muy amable, generosos, atentos,elocuentes

Fueron muy amable, generosos, atentos,elocuentes respondieron todas mis preguntas con gran satisfaction para mi persona los recomiendo son muy confiable

Fueron muy amable, generosos, atentos,elocuentes

Fueron muy amable, generosos, atentos,elocuentes respondieron todas mis preguntas con gran satisfaction para mi persona los recomiendo son muy confiable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I would like to write a review for the excellent service

I would like to write a review for the excellent service I received from Gabriel Urbizo in the tire department. He is the Quick Lane Manager and he did an excellent job in finding my specialized and difficult to locate tires and getting a full set of them in less than 24 hours to replace my old ones and also do a complete balance and alignment job to get me ready to go again. Gabriel is a personable, kind, helpful and happy person it is a pleasure to work with. He took care of me immediately and followed up with me throughout the time it took to remove the old tires and get the new ones balanced and aligned and put on my truck. He also found my jack and tire replacement tools which were in my car but which I had no idea where! With employees like Gabriel taking care of customers you can be sure I will be coming back to the dealership. I bought my truck there and I have always had good service, but Gabriel went a step beyond. Thank you very much Gabriel!! Michael Cannon 2014 Ford F150 Raptor

I would like to write a review for the excellent service

I would like to write a review for the excellent service I received from Gabriel Urbizo in the tire department. He is the Quick Lane Manager and he did an excellent job in finding my specialized and difficult to locate tires and getting a full set of them in less than 24 hours to replace my old ones and also do a complete balance and alignment job to get me ready to go again. Gabriel is a personable, kind, helpful and happy person it is a pleasure to work with. He took care of me immediately and followed up with me throughout the time it took to remove the old tires and get the new ones balanced and aligned and put on my truck. He also found my jack and tire replacement tools which were in my car but which I had no idea where! With employees like Gabriel taking care of customers you can be sure I will be coming back to the dealership. I bought my truck there and I have always had good service, but Gabriel went a step beyond. Thank you very much Gabriel!! Michael Cannon 2014 Ford F150 Raptor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the glowing review Michael! We are so grateful to have you as a customer. God bless!

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Outstanding service that exceeds expectations Friendly

Outstanding service that exceeds expectations Friendly staff and clear place. Very nice . I recommend it

Outstanding service that exceeds expectations Friendly

Outstanding service that exceeds expectations Friendly staff and clear place. Very nice . I recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Great customer service provided by María Vargas very

Great customer service provided by María Vargas very professional and helpful, would take my car there every time

Great customer service provided by María Vargas very

Great customer service provided by María Vargas very professional and helpful, would take my car there every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mi experiencia con Gus Machado Hialeah 49 St, es

Mi experiencia con Gus Machado Hialeah 49 St, es excelente con la atención de Maria Vargas y Luis el mecánico, son los mejores, hasta la comodidad de tu hogar 100% garantizados y recomendado ❤️❤️❤️🥰🥰🥰

Mi experiencia con Gus Machado Hialeah 49 St, es

Mi experiencia con Gus Machado Hialeah 49 St, es excelente con la atención de Maria Vargas y Luis el mecánico, son los mejores, hasta la comodidad de tu hogar 100% garantizados y recomendado ❤️❤️❤️🥰🥰🥰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Quiero agradecerles a arcenio rodriguez y pablo cartaya

Quiero agradecerles a arcenio rodriguez y pablo cartaya por su ayuda y profecionalismo y todas las atenciones que tuvieron conmigo para que pudiera cumplier mi deseo de tener mi ford mustang en el dia de ayer. Gracias 🙏 me fui muy contento y satisfecho muchas gracias

Quiero agradecerles a arcenio rodriguez y pablo cartaya

Quiero agradecerles a arcenio rodriguez y pablo cartaya por su ayuda y profecionalismo y todas las atenciones que tuvieron conmigo para que pudiera cumplier mi deseo de tener mi ford mustang en el dia de ayer. Gracias 🙏 me fui muy contento y satisfecho muchas gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Pablo cartalla was the best great commmunication and

Pablo cartalla was the best great commmunication and acurate am very happy with my truck 5☆

Pablo cartalla was the best great commmunication and

Pablo cartalla was the best great commmunication and acurate am very happy with my truck 5☆

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent and quick service at Gus Machado Ford in

Excellent and quick service at Gus Machado Ford in Hialeah. Good business with Fernando Betances.

Excellent and quick service at Gus Machado Ford in

Excellent and quick service at Gus Machado Ford in Hialeah. Good business with Fernando Betances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Excellent, today I bought a truck and Mr.

Excellent, today I bought a truck and Mr. Claudio treated me very well, I was pleased with the purchase, do not hesitate to look for him to help you, thank you sir for your patience and dynamism, and making me very satisfied with the purchase

Excellent, today I bought a truck and Mr.

Excellent, today I bought a truck and Mr. Claudio treated me very well, I was pleased with the purchase, do not hesitate to look for him to help you, thank you sir for your patience and dynamism, and making me very satisfied with the purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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