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AutoNation Chevrolet Laurel

(738 reviews)
Visit AutoNation Chevrolet Laurel
Sales hours: 8:30am to 9:00pm
View all hours
Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 338-2599 (877) 338-2599
Used (888) 242-3112 (888) 242-3112
Service (866) 537-0406 (866) 537-0406

Reviews

(738 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Laurel from DealerRater.

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New Car

It was a very great Expiernece. Rodney made sure every thing I wanted in a vechile came within the package with a Great Price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maintenance

I had to reschedule several times because unexpected things kept popping up on my behalf. They kept working with me until we worked it out and always with a great attitude. The work was great the the staff was great and I couldn't have been more pleased. I think I have found a new home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MR DAVID FREEZE

I WAS VERY PLEASED WITH ALL ASPECTS OF SERVICE FROM EVERYONE AT DEALER, MADE ME AND MY WIFE FEEL LIKE THEY REALLY CARED.THE SALESMAN WAS VERY KNOWLEDGEABLE ABOUT OUR SALE AND WE FEEL GOT A GREAT DEAL ON OUR NEW CAR. WHEN WE BUY OUR NEXT CAR WE WOULD COME BACk JUST BECAUSE OF THE PEOPLE AND SERVICE THEY PROVIDE. THANKS AUTONATION

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service for my Volt

My experience was excellent. Checking my Volt was quick and easy and the work was done on time. I had to spend only a few minutes at the dealership when I picked my Volt up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Oil change was completed in a very timely manner, everyone was friendly, and I was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Clean Facility and customer service

Customer service was very pleasant. I was pleased with my vehicle upon pickup.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

2015 Buick Encore

Vehicle easy to drive. You sit up in Encore making it easier to see and giving driver feeling of safety. Beautiful SUV inside and out. Wife enjoys driving it. I'll be taking over her Buick Regal, which I will enjoy driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

Great customer service

My sales rep was very helpful. Her commucication was extrordinary. Keep me involved throughout the process. Thanks for the time and wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional

I had driven from out of state and had experienced a problem along the way. Nia, in the Service Department was courteous, attentive and helpful with setting up an appointment and getting me checked in. I was able to leave town on my planned departure date. Professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Great service

AutoNation, We are very satisfied with the service we receive at your place of business. We call and make an appointment. There are always choices of times and dates.We really enjoy seeing Tony Persand. He is a wonderful person. He is always keeping you informed of the repairs. He has such a great personality. Tony, In our option is a major asset to your organization. He plays a large factor, in our decision where to take our vehicles for repairs and service. We give Tony 10 stars for his professionalism and his expertise. We are happy to be a AutoNation customer. Thanks Lee and Nancy Minton Laurel, Maryland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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