AutoNation Chevrolet Laurel

The staff was very friendly and helpful. The service department was very thorough in explaining what was going on with my vehicle and offered me several options on taking care of it. Thanks Tony!!! I was very satisfied with the work done :-)

I do like the negotiation about the coverage Powertrain Warranty. But most of them do not covered. It makes feel disappointed. As long as we can afford in whatever we can do! It is big difference than buying new cars with Warranty that covers everything. Well, it seems pretty cheaper than other expensive cars that need to be repaired.

I always have an excellent experience at the shop who has done major repairs on my car. I am the first and only owner of my vehicle since buying it new in 2004 and at 203,000 miles its still going! The only issue I have is communication or the lack of in some instances. For example, I had to call to get a status on my vehicle when I thought someone would have called me. AND, when I did call, the service agent asked if I was sure I brought it to your repairs/service shop. Ummm, I'm a repeat customer - Isn't there some system you can ask my name and find it in? Kinda made me feel nervous that my vehicle was gone.

Auto purchases ,for me, tend to be finding a way through the razzle dazzle to the salient issues. Cindy Shaughnesy at Autonation Laurel MD made the process not only efficient, investigating the components of the purchase ,but enjoyable as well. The coffee could be improved but learning all that was needed to make an informed decision as to whether this purchase is right for me could not have been better facilitated by Ms Shaunessy. At the completion of the busines I felt Cindy more of a welcome advisor than a sales person. I felt compelled to make it known that there still are bright spots in business and I feel Cindy Shaunessy is a bright spot that makes doing business a win win event.

Everyone was very helpful and they finished my car repairs as quickly as possible.

Brian was very knowledgable and very informative in helping me purchase my Traverse. Brian is an excellent salesman and I will be happy to refer anyone to him when shopping for a new car.

The people I dealt with were quite personable and willingly kept me apprised of what was going on. Unfortunately, I had the pleasure of driving my car one day (should say a couple of hours) before it stopped--probably another issue--and now I find that once again I am without a car.

My experience at AutoNation Buick GMC Laurel was great. This was the first time I had bought a new car and everything went very well. I would definitely go back there for my next car purchase.

The staff was extremely helpful especially when my normal dealer, JBA Chevrolet, wouldn't take me as a walk in. You guys saved my car! Thanks so much!

I was not going to be in another lease -- but AutoNation made the experience so easy - the staff was so helpful - I would definitely go there again for a car -- I love my BuickEncore