AutoNation Chevrolet Laurel

My advisor was relieved a day after my vehicle was dropped off. Received a new one ASAP. She was great however my vehicle was kept for a week with getting a rental. But overall service and advisor was great. This is the 3rd or 4th time my vehicle has been serviced for the same problem. Burning oil too fast.

Just came back for a recall. Service was very good and waiting room was comfortable.

Great experience. Fixed my 10 year old Blazer Extreme quickly.

The service technician Nia Livingston was and is a very professional employee. She explained and assisted me with everything needed to get my truck back ASAP. My truck was purchased 3 weeks prior to being taken back to the dealership for service which took about a month. Thank you Nia for your professional service.

These company only replies to good reviews, which leads me to believe they don't care if a costumer is satisfied or not. This company should not be in business. At least I have seem others that reply and try to help unsatisfied costumers the best they can. I'll stay away from this one... what a shame!

The best experience ever purchasing a car. Raymond Grape is an awesome salesman, I just hope he is still their when I'm ready for my next car.

Other than taking a little longer that expected, it was a good experience.

When my son and I arrived at the service department...very closer to closing time, we were greeted by Derrick Prehn. We were then referred to Nia Livingston who became our service consultant. Nia was VERY professional and courteous at all times. She went above and beyond her duties to make sure that our service was completed in an extremely timely manner. Our car was ready 3 hours BEFORE she promised. She was in constant contact with me by phone advising me of every situation with our repair work. She notified us of recalls that we didn't even know we had. She also gave us recommendations for future needed service as well. The cashiers were friendly as well. This was my first time going to AutoNation and I had an excellent experience....mostly due to Nia Livingston's professionalism, pleasant attitude, care and concern to understand and meet the needs of her customers.

I walked in to the dealership to check out and see what I was going to need in order to purchase a new vehicle. Instead I walked out with a new vehicle. They were able to find a back to finance the at a average good rate for a first time buyer. Awesome service, and was able to answer all my questions.

We had a very positive, excellent experience. Our salesman, Kevin Oliver was kind, courtesy and was fully committed to making sure we got the best vehicle at the best deal for our family. We would highly recommend AutoNation of Laurel, Maryland.