THE COLLECTION

Worst car service i have been with, they just don’t care about customers who buy italian luxury cars!!!! Don’t go there, they will keep your car forever and for nothing

Steve Mcaloon is my service advisor. He’s simply the best and makes the experience pleasurable. I was in and out without any issues or delays.

What good is an online service scheduling tool if the available dates are never accurate? This is the third time in a row I schedule service online that I get a text two days later to let me know there's no loaners available for another month. Mind you, when you schedule the service, you select whether you need a loaner or not. If you do choose the loaner option, the available appointments get reduced significantly and they're at least one week in the future, usually two. Meaning selecting this option does reduce available appointments because of loaner availability. So how is it then that not only is this never accurate, but it's always extremely inaccurate by an entire month? This is very frustrating. We're in an online world where, if you make this feature available online, it needs to be kept working properly and updated.

This is not going to a see a dealer. This is going to visit family.

This dealership is so bad especially the McLaren part do yourself a favor stay far far far away away from here this guys are such liars and scam artists Mclaren should take their dealerships away from them. Theo Magen I give this dealership a minus zero’s

I received a Professional and very. friendly attendance . Car received well : quickly check in . Administrative doc processed fast

Unprofessional, dishonest, with very poor-quality service, and long waiting time, I am very dissatisfied with the repairs, the excellence they said don't exist. They took my car for a two-day reparation, they last a week, and the number one priority was ignored.

The worst service experience I have ever encountered at a Porsche dealer. I lost the key to my 2004 Boxster during hurricane Ian. I ordered a new key fob through the dealer and had the car towed from Key West To Miami. It was determined that the drains were clogged and the floor was flooded. The rugs were to be removed and sanitized and the ECU replaced and the car put back together and the new fob programmed. The car has been there three weeks and I keep getting a different story and a different delivery date each time I call.

Brought My car to BMW and seems The Collection didn't really deliver the car in the best condition. I'm a client with TC but this time I have to drop a bad review is not how I was expecting it to be handled tbh.

Excellent service. Experience was pleasant. Staff was amazing very courteous. They were very accommodating to my needs no complaints. Look forward to my next trip.