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Jeff Wyler Fairfield

(1,944 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My, My. What a wonderful sales rep you have in Blake. ...

My, My. What a wonderful sales rep you have in Blake. He was very considerate and knowledgeable about any car not just a kia. My husband and I enjoyed talking with Blake during the down time in leasing a new car. He was such a great young man. We were wanting to just check out cars today but ended up leasing a Kia Sorento thanks to him. You have a real gem on your sales team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John did a fantastic job taking care of us. My wife and...

John did a fantastic job taking care of us. My wife and I came in to purchase a used Cadillac. We came in around 8 pm and John greeted us with a smile. We explained what we were looking for and he took care of everything. We were concerned that we may have come to late but he assured us that he would stay as long as it took to take care of us. We would definitely recommend John Reed and Jeff Wyler to our friends. Thanks for such quality service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

he is good man buy car from I will be back in 3yrs get my...

he is good man buy car from I will be back in 3yrs get my next car hope john reed be there he wii be my personal sale person I wiil ask for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Elan helped us with our new vehicle. He is so helpful and...

Elan helped us with our new vehicle. He is so helpful and friendly! It was such an easy process. Every time I go back for an oil change or even a free car wash the entire staff is incredibly nice and friendly. They treat every person this way! They make sure that you are comfortable and taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr. Caldwell really worked with me. He was great with my...

Mr. Caldwell really worked with me. He was great with my boys. He made sure they had something to draw on and he gave them something to drink and some cookies to keep them occupied. He made sure my new car was clean real good. Since i been to jeff wyler before he basically told me we're family. He also said that Jeff wyler wants his customers in good, safe and dependable cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bernard Caldwell was awesome I called the dealership told...

Bernard Caldwell was awesome I called the dealership told him what I wanted and an hour later we were ringing the bell for our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very impressed with the professionalism and peace...

I was very impressed with the professionalism and peace of mind while working with Bernard.The efforts to keep me in my budget range was outstanding.I not only got a wonderful car; I gained a friend in the process! I will recommend Bernard and Jeff Wyler to everyone in need of a reliable vehicle and outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I completed my supplier discount certificate my...

When I completed my supplier discount certificate my information was sent directly to the dealership. Harold emailed me right away offering his assistance and he sent me several emails with pictures of vehicles that I might be interested in. Harold was very attentive to my needs. He offered to come in on his off day or to stay late if I needed. I had been visiting several dealerships and communicating with a few salesmen online but the moment I actually spoke to Harold I knew he was who I wanted to purchase my vehicle from. He made me feel at ease from the very beginning. He also informed me that if they did not have what I wanted, he could find and get it for me. He was very patient, friendly, and he made my car buying experience very comfortable. After completing all the paperwork, he had my new vehicle washed, gassed up, with a pretty bow and sign on it. Then he took the extra steps to show me how to operate and program my new vehicle and set up on-star for me. I could go on and on about how satisfied I was with my experience at Jeff Wyler Fairfield Cadillac. Harold has excellent customer service skills and I would recommend all of my family and/or friends to him!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

My experience with the dealer and Bernard Caldwell were...

My experience with the dealer and Bernard Caldwell were great. There were a few minor issues that they went above and beyond to accomodate my request. I would definitely recommend Mr. Caldwell to any one looking for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BIG Kudos to Jeff Wyler Kia Dealership. My sister an I...

BIG Kudos to Jeff Wyler Kia Dealership. My sister an I had a bad experience at Jake Sweeny dealing with a sales consultant that was very rude and tried to pressure my sister into a bad deal. On a humble we came to this dealership. Raymond Richards was our first encounter when we arrived. He was very polite and professional and made us feel welcomed. I always say first impression is the best indicator. I was on guard due to our previous experience that evening at Jake Sweeny, however Mr. Raymond's professional, and business demeanor quickly eased my fears. Mr. Richard’s introduced my sister and myself to his manager. Mr. Richard's and his manager both listened to what our needs were despite it being the end of business day. That’s what I call going above and beyond. I'm sure they were ready to go home and enjoy their families. Mr. Richard and the manager took my sister information and made us feel comfortable a deal could be made that was feasible for my sister and beneficial for the dealership. We left that evening feeling as if we were in good hands. The next day we returned and was able to secure the deal. My sister was able to get a great car. BIG, BIG Thanks to Mr. Raymond, who maintained professional and courteous anwsering ALL my questions and I had a lot of questions that needed answers, his manager and Ryan Melnert who closed the deal. You all worked very hard and brought your A game forward in customer service. I believe it was Ryan that quoted a quote from Mr. Wyler. I'm going to paraphrase, We are in the customer service business that just happens to sell cars. SO So true. Keep this concept and you will continue to build great relationships in the community you serve that will in return bring in great profits for your business!! Mr. Raymond keep on doing what you do and I will be sending folks your way!! One happy customer!!!! Be Blessed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.