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Jeff Wyler Fairfield

(1,944 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found the Cadillac CTS-V that I had been researching...

I found the Cadillac CTS-V that I had been researching and looking for over the past 6 months. It's not only a world class car, but the buying experience at Jeff Wyler Fairfield was excellent. It started with my contact with John Reed, Sales Professional who was an expert in the V knowledge and eventually helped me put together a deal that worked for me. Next was time with the Sales Manager, Sean Cheek who worked with me for the best financing decision. I traded in my Jaguar XJR and Sean took the time and effor to make the calls necessary for the deal to work. Last step in the process was time with Selwyn Brown who took the pain out of the contract process. Every person I met and worked with at Wyler Fairfield added value to my purchase process. John Reed helped me 'get started' by making sure I knew how everything in my car worked. John also helped connect my Blue Tooth, On Star, etc. As an owner of many cars over the years, and having had more dealer experiences than I care to remember, I honestly say this group is differet. I give these guys know their stuff and I give them the best marks yet. Mitch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had researched vehicles in this class and were already...

We had researched vehicles in this class and were already sold on the Soul prior to our visit to the dealership, but Brennan and Jose were very friendly and easy to work with making for a much more pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chet was wonderful. Mr brown on the other hand was rude,...

Chet was wonderful. Mr brown on the other hand was rude, condescending and as un helpful as he could possibly have been. If it were not for Chet being so great, this whole experience would have been terrible. Mr. Brown encouraged me to do something illegal in order to get my memorandum title because the dealership (he) had failed to get it processed and sent to me. Also, I sent an email to his boss voicing my displeasure with Mr. Browns behavior and the boss didn't even bother to get back with me. Next step: Better Business Bureau, BMV investigations and of course telling everyone I know. It's a shame that a guy as great as Chet Navey has to take up the slack for a guy like Brown. **the 5s on my rating are STRICTLY for Chet Navey **

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was treated with respect and ,as a woman, that means a...

I was treated with respect and ,as a woman, that means a lot! Harold was so kind to show me the options on my car and Selwyn helped me navigate through the paperwork so quickly. They are AWESOME!!! Thanks, guys!!! :) Jodi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeff Wyler Nissan was prompt with the service. I...

Jeff Wyler Nissan was prompt with the service. I appreciate the change from making appointments for oil changes to walk-in service. They did a thorough check of the car and reported potential problems to me. Moreover, they are quite friendly and eager to answer questions. Great service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience at Jeff Wyler Kia on Route 4...

I had a wonderful experience at Jeff Wyler Kia on Route 4 in Fairfied. All Employees were courteous and attentive. The finance portion was quick and painless. The sales floor and those I observed were conscentious and professional. I must say the best part of my experience was my salesperson, Duke Hilsercop. This was my first time away from the same Toyota dealer in about 10 years. This was my actual first car purchase, I have always leased. I thought I would purchase a Honda product this time until stopping in at the Kia Dealership. Mr. Hilsercop, my salesperson, immediately put me at ease. He worked hard to prove to me the Kia product would stand up in comparison with Toyota or Honda. He is extremely knowledgeable and is a natural at sales. He works hard to close the sale with a personal touch and without being too pushy. I would come back to this dealership in the future and because of my experience with Mr. Hilsercop, I will recommend him and this dealership to friends, co-workers and family. Thanks to him and your organization for making my changeover a smooth transition. Regina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jose was very friendly and quite courteous. He was...

Jose was very friendly and quite courteous. He was willing to work with me on finding the exact car I wanted for the money I was willing to pay. He also made me very comfortable in deciding to make my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

While on our way to purchase an Equinox, we stopped by to...

While on our way to purchase an Equinox, we stopped by to check out a 2013 Nissan Altima. A week later, we purchased the Altima with the help of Brian and Eric. We dread a new car purchase, but our experience at Jeff Wyler Nissan in Fairfield was great. It all could not have gone any more smoothly. We highly recommend this dealership. Thank you Brian and Eric!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I will not take my Nissan anywhere else to be serviced. ...

I will not take my Nissan anywhere else to be serviced. The service team at this dealership goes above and beyond my expectations. Abby and Delton are always helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amusing has a great attitude towards the customer....

Amusing has a great attitude towards the customer. Knowelegdable about any vehicle that you dispaly intrest in. Willing to go the extra mile to make sure you get what your after. Overall Chet is one of the few employee's in a dealership who is willing to do what it takes to make people happy. I will be heading to him again when I wish to get exchange for another vehicle or buy a brand new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.