Reviews
Service personnel have always been very nice,
Service personnel have always been very nice, informative, and professional. I am always greeted with a smile and my car is processed right away. The service personnel work as a group and are very effective.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Danny! We're grateful for your rave review of our team at Steven Toyota. Thank you for choosing us!
When John was living, he always brought the Avalon to
When John was living, he always brought the Avalon to your dealership as I will do the same. The drive to Harrisonburg is worth it as I do not care for McDonaugh Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to continue serving your family! We truly appreciate your confidence in Steven Toyota and are grateful for your support. Safe travels ahead!
Will and the tech team took our concern about a “muffler
Will and the tech team took our concern about a “muffler noise” seriously. They quickly and accurately diagnosed a head gasket failure. Then Will got to work on qualifying the car for extended warranty approval and succeeded. A new engine was soon received and installed. The car is like new again. Fantastic job, Will and tech Daniel Rider!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reikia, we're pleased to know Will and Daniel made the process smooth and successful. Thank you for choosing Steven Toyota Service Center!
I was traveling from out of town, and had some unique
I was traveling from out of town, and had some unique damage to my car. Steven Toyota went out of their way to take care of my repair, and even sent an Uber to collect me to pick up the car. Truly top notch experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Andrew, we're so glad to hear our team went the extra mile for you at Steven Toyota. Safe travels, and we hope to see you again!
Always excellent courteous service.
Always excellent courteous service. Work clearly explained. I've been with them since 2007 when I bought the first car from them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you for your loyalty and your kind words for our Service Team. We appreciate your business at Steven Toyota!
Kept me informed.
Kept me informed. Was very polite. Suggested additional services based on the service recommendations which I declined due to low mileage of my auto.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love reading this feedback! Thank you for sharing your experience with the Steven Toyota Service Team. See you next time!
I feel that they are fair in their assessment and cost of
I feel that they are fair in their assessment and cost of repairs. Good communication about what they found and what they are doing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you felt informed and fairly treated throughout the repair process! Thank you for choosing Steven Toyota and for sharing your positive experience!
Easy to work with and provides great service I was very
Easy to work with and provides great service I was very impressed with sales department and their willingness to assist me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased your experience with our sales team was so positive and helpful at Steven Toyota. Thank you for your business and for sharing your feedback!
Service was easy to schedule, prompt, transparent,
Service was easy to schedule, prompt, transparent, friendly, and done ahead of schedule! Will continue to use Steven Kia for years to come
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Steven Toyota! We look forward to serving you again down the road! Take care!
The service was great, this was my 1st time at your
The service was great, this was my 1st time at your center and it won't be my last. They explain to me about what was needed to be done and why. They took well care of me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad to hear our team took great care of you and your car. We look forward to serving you again at Steven Toyota!