Robert Horne Ford

I was kept informed about all the repairs and they were done in a timely manner.

Everything was good. Roy was very efficient. Went in for recall. Car still seems to be running after turning off will probably need to bring it in again to be checked further

Tyler in service did a great job as usual and has a very professional and friendly attitude. We have a 2013 Ford 150 pickup and will always recommend Horne for our service and sales.

This was the best car buying experience I ever had. Robert Horne Ford salesmen were not pushy at all and the most helpful car salesmen I have ever encountered. They even suggested other cars and dealerships to look at which ultimately led us back. Even though I didn't get the color car I wanted, I did get more car for less money. I'm very happy with my Fiesta.

I was very pleased with the work done and the timely manner in which it was done. However, I was very unhappy with the cost. I felt that the cost for repair was too high. Next time I think I might shop around a little before I commit to a repair.

The service advisor kept me apprised of the ongoing status and the car was completed on time and as advertised.

Your Service Desk was very polite and helpful! I continue to be very glad that I purchased my 2014 Focus from Robert Horne Ford! Thanks!!!

I had a 2013 Ford Expedition Limited, I mean that SUV was LOADED!! You name it, it had it, I believe only the King Ranch Version with some badging and perhaps some wood grain interior has/had more bells and whistles than mine did. I took it in for service, and the service people there are VERY good, they treat you right, they are courteous and very friendly. Roy, and Tyler will treat you right, and their gentleman that runs the Customer Shuttle Service, Fred, is a Top Notch guy!!! While I was there I spoke with a sales person about trading in my 2013 Ford Expedition Limited for either a 2013 Ford F-250 or a 2014 F-250, I was not necessarily looking for a brand new one, but still wanted a good newer truck to fit my needs. The sales person was pretty good, we found a 2014 F-250, took it for a drive, I really liked it! Their Sales Manager (I believe) basically insulted me on the my trade in value, and told me that was the best he could do, he started talking about KBB Pricing even when I told him I had the NADA Pricing printed off. When I pulled out the KBB Pricing and told him he was WAY Under valuing my truck based on that as well, then he started talking about Auction Pricing, and what my truck could sell for. When I told him that he had a 2012 Ford Expedition XLT, not as loaded as my truck on HIS lot for sale, and he was asking $4500 MORE for it, than he was offering me for my truck, he didn't have a lot to say. He pretty much said that was his best offer and that's all he could do, I told him "No Thanks" and Bye! Their inter-communication is awful, the Sales Manager apparently didn't tell the salesperson what had happened, because for the next 2 days I received 2 different phone calls asking about coming back in and getting the truck. These guys look to try and get you coming and going; I realize they need to sell my truck, they are in the business of making a profit, I get it, I understand that. I refuse to let them make a BIG profit on me with my trade, then make a big profit on selling me a new/used truck, and then turn my truck around and make another big profit when they sell it, not happening. If you need service, by all means take it to them, but if you need a new truck or car, I recommend going somewhere else!!

Service was great. Will return when needed. The service department was friendly and knowledgable.

Great work...great customer service. Will definitely be back