Reviews
Service
Oil change and tire rotation was dropped off and picked up same day
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Prompt high quality service. It was done right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Quick service, wonderful staff & love getting the truck washed w/oil change
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Service was excellent. Went in because my battery was dead. Battery was under warranty so was replaced for free. Still had 3 days left on full replacement. Was really surprised and happy when I got my car back and found that you washed it. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
THE CAR EXPERIANCE :)
I DIDNT BUY MY CAR HERE, HOWVER, I LOVE HOW I CAN GET MY OIL CHANGED. I ALSO DID NOT KNOW THAT WHEN I GOT THE EXTENDED WARRENTY IT WAS ONLY FOR THE SPECIFIC LOCATION OF WHERE I GOT THE CAR FROM. JENNA IS AMAZING. :) EVERYONE WAS REALLY HELPFUL. SEE YOU GUYS SOON.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I have an 06 F350 diesel. I brought it in to have the hydrolic system flushed. Your service writer got me in right away. Your service dept is one of the best. I would definitely recommend you to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
I waited 2 1/2 hours even with an appointment which seems an inordinate amount of time for the repair, but the people were helpful. The WiFi was difficult to get on to but it did help me pass the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2005 Ford F150
The experience was great, courteous and professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very clean dealership
very clean and inviting dealership. Staff was helpful and friendly. I purchased a 2012 Dodge Caravan that was serviced and cleaned. Got a great deal on the car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service and New Vehicle Process
Corey was very professional and timely. The entire staff at Robert Horne rocks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
