Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.
Turbo replaced on brand new 2021 Q7
I bought a 2021 Audi Q7 on 4/30/21. On 5/7/21, I had a service light that told me to take it in for service immediately. They had to replace the Turbo on a brand new Q7! Two weeks later they said my car was fixed! Picked up my car and drove 10 miles and the check engine light came on. Took it back the next day. One week later they called and said the car was fixed. Picked up my car and drive less than 1 mile and the check engine light came on again! Took it back immediately! Today is 5/30/21, and my car is still in the shop! Don’t want this car! Dealership is of no help. Contacted Audi USA and explained I don’t want this vehicle and want to exchange it! I have to wait weeks for Audi USA to go through ‘their’ process to determine whether they should exchange the car. Dealer said their hands are tied because I got Audi USA involved! The Audi service folks says it’s a turbo issue and after replacing the Turbo several bad valves caused the check engine light! Don’t have a problem with service but, I have lost all confidence in the reliability of this car. I’ve been in touch with what Audi says is the corporate office which equates to their Customer Experience Center! Very frustrating dealing with them, since they cannot make any decisions and are only collecting data to pass it up to the next level. I can’t reach the next level, they don’t have a phone # or they just don’t want me to reach them! I have to wait one week for them to make some kind of a decision.
Such a quiet car.
Only had it 2 days but love it so far. Doesn’t have as much storage for a grandma who drives grandkids around. No where to put a box of Kleenex!