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2018 Chrysler Pacifica consumer reviews

$26,995 starting MSRP
side view of 2018 Pacifica Chrysler
(230 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.7
  • Value 4.5
  • Exterior 4.8
  • Reliability 4.6
Explore the 2018 Chrysler Pacifica
Shop the 2018 Chrysler Pacifica

A step up from the Town & Country

Definately more comfort, style, options and better handling than the Town & Country though I really liked my Town & Country. I miss not being able to move the second row seats back to gain leg room but certainly not a deal breaker. Good bang for the buck!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great all-around vehicle at a reasonable price

I have a saying that this van is great for moving my boys (three grandsons; 15, 12, & 3), bikes (mountain and cross bikes), and boats (up to 4 kayaks). I turned in a 2017 Dodge Grand Caravan GT, which was wonderful, but this is even better. It’s very sporty (Limited w/ Sport appearance package) yet has all the plush features (leather heated/cooled seats, great sound system, navigation, panoramic sunroof, stow and go seats, power side and rear doors/lift gate, etc.) that anyone could want or need. It is actually fun to drive (my other cars are a Corvette and BMW 5 series) and gets excellent fuel economy as advertised. My family likes it and grandsons think it’s “cool”.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Classy looking vehicle with comfort

Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Best car buying experience I ever had

Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Wow!!

Great van/crossover! Very stylish. Interior is very well made.. sleek , roomy. easy to drive comfortable to drive! Has good get up and go! Safety features are great!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I miss the Honda Odyssey.

This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Superb !

Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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The nicest vehicle I have ever owned

The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Traded in a 13 yr old Odyssey

Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Horrible video and GPS interface

The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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