2020 Ford Escape consumer reviews

SUV is the midsize model. Great value looks good very sleek exterior new design. All kind of features that make life so much easier. Most of them are standard options! Rides great, smooth. Exceptional value!

This is by far the fanciest vehicle I have ever owned. But I just love it and so so my children. Looking forward to our adventures in it.

The car fails to start. Totally dead. Left the dealership stranded twice on test drives also. I will never have another hybrid. Transmission stays locked so the car is dragged onto a rollback flat siding the tires.

This is exactly what we were looking for. 30 plus miles per gallon and big enough for Grand kids and dog. We travel and this will help us in all areas of need.

The Escape seems to fit our needs. It replaces a Honda CR-V and I think the wife likes it as much or more than the Honda. Can't really speak to reliability as it is new and we haven't drivven it much.

I love the Escape. It has a smooth drive and has lots of bells and whistles. Great on gas too ! I have had several Escapes and have always been happy with it.

Knew exactly what I wanted, did exhaustive online search & found exactly what I wanted to replace 2014 Escape Titanium. 1 mo. & 1000 mii. in, looking good. Still getting used to "spaceship" all-digital/LCD electronics & displays, but getting there. Biggest prob. is Owner's Manual's ridiculous!, due to trying to cvr too many myriad audio-vis., "Sync," displays, & "tech" Options available across entire Model line in single Manual! VERY User-UNfriendly!

I like how high I sit in the car and can see clearly out the large, front window. In the winter, the heated seats are awesome and the car heats up really fast so you don't have to be chilly in our winters. The back of the SUV is great for when going shopping, really spacious and easy to get items in and out of the back. Love it!

My 2020 Escape has been a big disappointment. Has had the backup camera replaced several times, downshifts are sometimes so hard it makes my insurance discount app ding me for a "braking event" because the car surges during the intermittent rough downshifts. Navigation screen sometimes goes blank and then later re-boots. Transmission disconnects from engine from time to time while driving. Have to coast to side of road and shut car off and restart to get it to go into gear. Been into the shop multiple times in past 6 months. When I press gas pedal slightly to speed up when going into a higher speed limit area, I keep pressing more and more (slowly) and it finally responds, usually with a hard downshift. Ford and dealership have been of no help. Was a lifetime ford purchaser but never will buy another Ford product.

Great car. Love it. Only problem: can’t open back hatch from key fob or inside vehicle. Inconvenient for an old lady otherwise I’m happy and satisfied.