At least we're alive!
Sonata nearly KILLED us! TWICE!! PLEASE HELP! Having a MAJOR issue with Hyundai right now with our 2015 Sonata. Apparently many others experienced this too! Beware please! As we were driving there was a Hybrid error flashing and we COMPLETELY lost power! Thankfully my husband pulled off to the side in time safely. This is the second time it's happened in 2 years. The first time we had 3 kids in the car!! Did Hyundai help us? Turns out we need a new engine and Hybrid system. We're under warranty. Our dealership @southpointhyundai sent Hyundai Consumer Affairs the paperwork and got back with us saying Hyundai approved to cover us at 80% so we'd owe $1800 and get the new engine and hybrid system. We were soo relieved - I can't tell you! My husband lost his job due to covid, and we've been having a rough time. Since we have some hardships, our agent was very nice and said she would go even further and ask them to cover it at 100%. Well after this happened and, the agent @southpointhyundai came back and said they won't cover it at all now and we need to return them loner car asap! We were devestated! We went from hearing that they would cover it 80% to hearing that we are totally screwed. We still owe $14,000 on the car and definitely can't afford to put the new engine and hybrid system in ourselves. So we may have to let it go as a voluntary repo. We've been asking around tons no one has ever heard of them changing their minds. We do love Hyundai and have been great customers so this really hurt that we'd be put through all this especially with all the hard ships of this pandemic going on! And legal help or advice from anyone knowledgeable or especially from Hyundai would be very much appreciated! Signed, Glad to be alive!
The most unreliable car I have ever owned
When I first purchased this car, it was everything I had expected. It worked great. Then at 55,000 miles, the car makes an annoying beeping sound and says Hybrid System Warning on the Dashboard and tells me to "Safely Stop and Do Not Drive" in the middle of the highway. To make this more dangerous, the car begins to sputter and forces me to pull over, in the middle of nowhere. This was the first of four separate occasions where I got this message/warning. Each time, I took the car to the Hyundai dealer to resolve the issue. Each time, they gave me a different reason that caused the message (Breaks, Hybrid Batter Cell issue, etc) the covered 2 of the times I received the message, I had to pay for the other two occasions. The last time, he dealer kept my car for over two months, because they couldn't figure out what was causing the error. They just kept replacing things until the error went away. Bottom line, either all Hyundai cars or they just can't make hybrids. I cannot drive a car like this. Whatever I saved on gas was burned on repairs or time lost without the car. I plan on dumping this car very soon.
Lemon car for me, no quality here, valued poorly
The car is beautiful for the price. I used to own a 2015 Sonata Hybrid Limited. This car drove so well. It was a leap of faith to buy it. Tons of leg room ! Beautiful interior, a car with everything I ever wanted. Then, boom! Hybrid System Warning at 75k. Dealers mechanic said the Trans went out. Ok. Replaced by warranty. Then 3 months later, same thing. Now it’s some brake switch that the repair was $400. Called Hyundai and they covered it. A year later it happens again, now it’s the transmission again in less than 20k miles? Hyundai paid for it again but only parts. We paid labor. The techs say it’s fixed. I can’t deal with a car like this so I got rid of it. The kicker was whatever I saved in fuel costs didn’t matter. The stress of it was just too much. No one should deal with this.
