Acura RDX for Sale in Detroit, MI

I brought my vehicle in for an oil change, tire rotation, and a shifting problem. My vehicle was shuttering from stop to first/second gear. I took a road test with service manager Don Tallent and was informed I need a new clutch. Luckily, they had the part in stock and offered to make an appointment for the following week to get this work done. I am happy with the service provided and will be coming back to Dorian Ford for service in the future. I would recommend them to everyone.

I was a cash buyer but had kind of a hard ???unicorn??? hunt after trips to every Nissan dealer in 50 miles of metro Detroit I was encountering no one who wanted to help me track down the specific/make/model & trim package my husband wanted (which I wanted to surprise gift him) absolutely everyone else sales people/dealership GM???s extra just wanted me to take what they had in stock that the wanted to sell finally in frustration I went online & asked my contact list if anyone had a contact that could actually try to get one of 3 cars I???d indentified at out of state dealerships ??? a former owner of a Nissan dealership himself pointed me to Brian & his associate Scott. I emailed telling them my disappointments in locating this vehicle & they said come on in & let???s try to make this surprise gift happen. I was so grateful I was will to accept anything treatment-wise ??? so imagine my surprise & happinesses to arrive at a modern, clean well maintained dealership & be graciously helped by everyone one (3 other sales people who didn???t try to sell me anything but directed me to Brian, got me seated & with a cold beverage while he finished with another customer. Scotte came & met me & tracked the VIN #???s I had, the GM came over to be introduced & a charming salesman Christopher talked cars with me while the other out of state dealership managers were contacted to be negotiated with. To say it was my very best dealership experience in 50 years is to under sell the difference between Brian & his team and the 8 dealerships I went to. I would recommend Brian, Scotte & Chris highly but absolutely everyone I encountered I would be willing to work with in the future. So if you hate how other dealerships treat you when you try to buy what you want & give them you hard earned money then you should definitely come here where they understand who is the customer; ai???m a Realtor so I appreciate great customer aervice! (Oh & I should mention, I didn???t realize it was month end the day I was in & still no one acted like the couldn???t be bothered because my deal wouldn???t be closed by end of day; no one said or acted like ???come back later???.).

Serra, you rock! My salesman and others were so polite and helpful. Jeff Prall knocked himself out to get me the best lease and make sure I was comfortable and happy. I have leased and purchased a lot of vehicles in my life, and I have never been treated so well as I have at Serra. This was my second lease from Serra, and I will definitely return for a third.

I initially brought my boyfriend's 2017 Fusion to Royal Oak Ford (the place of purchase), for an oil change and tire rotation. I had phoned them in advance to make an appointment and was told I could just bring it in for those services. When I pulled in there were several cars in front of me and an employee asked what I was there for. I told her an oil change, and she said, "not today, if you don't have an appointment." I explained what I was told over the phone and she apologized and told me that I had been misinformed. She recommended that I take it down to Suburban, that an appt. would not be necessary there. Well, I did just that. I was greeted with a smile from Ms. Blaize Bailey and was told no problem, not, "not today". I was in and out of there in approx. 45 minutes. From start to finish it was an excellent experience. Thanks Blaize and Suburban Ford!!!

Two months ago I went into Suburban Subaru to trade in my Ford Focus and had the pleasure of working with Michael Avanzini. I have never experienced such great customer service buying a car like I did with Michael. He helped me in every way he could in order to get me the best deal for my money and put me into a MUCH safer car. He was very professional, informative, quick and updated me through the whole process. He got me the exact color and model of car I wanted (went with a 2018 Impreza Sport!!!) Thank you so much Michael for helping me get into my FIRST brand new car! I absolutely love it and can't wait to work with you again in my future car buying needs!!

First experience with Suburban Ford and could not have gone better. Very clean and neat facility. Everyone we dealt with was very pleasant and helpful. Salesman, Tim O'Connor, was great! He was so knowledgable and helpful. Just very pleased and impressed with the entire experience.