Used Acura for Sale in Rochester, NY

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

I don't usually write reviews but I had such a great experience here I really wanted to make sure to give a shout-out to the guy that helped me. I went to this dealership with a beat up old Grand Am that was falling apart and mediocre credit at best and Charlie worked with my from start to finish to get me into a Jeep Patriot at a fair interest rate with a payment I could afford. Charlie was extremely knowledgeable as well as friendly. He helped me focus in on vehicles that were in my budget and also taught me how safe Jeep brand vehicles are across the brand and the value saved by purchasing one when you work with you insurance company as well. He was even able to make it work that he could take my crappy excuse of a car for a trade-in towards my down payment. If it wasn't for the help and commitment from Charlie, I would have ended up in another death trap car from a cut rate dealership with a ridiculous payment I wouldn't have been able to afford. If you ever happen to read this Charlie, thank you a million times over for all your help and working with me and my budget to get me in a vehicle I'm proud to call my own. If I could I would give Charlie and the dealership he calls home better than five stars for how well the took care of me and my needs.

This car met all my need, sporty looks, reliable, solid brand and quality product with comfort and luxury. I can own the same car again....

I bought my 2015 Nissan Sentra abt 2 months ago. I just love my car. It's great to drive on the road and very good on gas. I would not hesitate to buy another car from Marina Dodge and I would highly recommend them to my family and friends.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

I have been shopping for a used car for a few weeks and decided to try Marina Dodge in Webster. I was not planning to buy that day, however I did. I expressed what my budget was and my Salesman, Skye Trammel was extremely helpful in accommodating my needs. Skye Trammel spent many hours with me to ensure that I was happy and getting what I needed. I bought my very first car from Gabriele when they were in Avon, NY. I am very pleased with the sales and service.

I owned this Acura for over 2 years, and loved it. The turbo was responsive and fun to drive and I never had any mechanical defects with the vehicle. I owned this vehicle from 50K miles through 90K. It was great in the snow and rain, and never let me down.

Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi

feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.

I always have an incredible experience here at Valley Cadillac! My service manager Scott Robbins is absolutely fantastic! I always feel welcome, and I know I can trust him.

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

IDE is THE BEST car dealership around. Turned in my old lease (2015 Civic) today (5/21/18) and walked out with a new HR-V. It is much more comfortable and easier for me to get in and out of and also see over the steering wheel! I am 5???2??? and 83 after all! From start to finish took about 4 hours, which was perfect. That gave me time to pick up groceries and make a trip to Leo???s. You see I live about an hour away and I am tired of just seeing Leo???s face on the commercial! My car was ready when I returned, signed the papers and off we went! Oh and those nice ???boys??? you???ve got working there? They even transferred my groceries from my old car to the new one. And just so you know, the HR-V holds about $350 or 55 bags of groceries! I want to especially thank Roberto Galante and Brad Constantino who answered all my questions, made me feel comfortable and truly made this transferring my lease so easy. Also, Ken in finance. Oh, and I should also thank my daughter Susan for helping me decide on the HR-V. After I sat in it the first time, she said this is it! I never even tried a new Civic. Thank you, Shirley Sharpe

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

My experience with Valley Cadillac service department has been exceptional! Treated well from the time I arrive to the time I leave.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

We contacted this salesman based on Cars.com reviews. He was extremely capable to do our deal, down the street at Dorschels Exchange lot, talk about flexibility!! He actually drove 3 of us to said lot and professionally closed deal without delay on the SUV we located on web. It's rare when a salesman knows what, where, upon simple conversation. He scanned his computer, took ride, test drive, wrapped it up, we went home, completely satisfied!! Yes, He works for Dorschel at Toyota location!!

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

I AM VERY SATISFIED WITH MY NEW PREOWNED 2013 ACURA RDX!!! I CANNOT WAIT TO GO AWAY.FOR THE WEEKEND AND JUST DRIVE IT WHEREVER I WANT... I GOT IT FROM.ACURA OF SEATTLE.IN TUKWILLA WASHINGTON,AND WILL HIGHLY RECOMMEND THEM ALL IF ANYONE ASKS....

About $3400 worth of damage to our Subaru Crosstrek repaired by this body shop. Great work; fender, front door, paint, etc. Was able to pick up car only 2 business days beyond the estimated completion, since, not unexpected, some additional work was discovered underneath the panels -- just 2 days to order the extra parts and get the car completed. VERY pleased and highly recommend this shop! Talk to Zach the Assistant Manager!

Bought new in 2010 drove 50k on it and traded for a Lexus. Excellent car but rough ride and road noise. Nice feature with tech package was nav and hard drive recorder for all your cds. Wanted something smoother and quieter so went Lexus. If you like sport ride you will like it. Never had a single problem with the car.

Rick is a fantastic sales man. He gave us tremendous amount of help for this certified 2015 RDX, including pre- and post- transaction. Rick also sent us a follow-up email and gave us a follow-up phone call regarding our purchase. We have already been highly impressed by the quality service from Acura of Rochester (many people in the service center, and particularly Peter), which motivated us to acquire a second Acura. The purchase experience on 2/1/2018 further emphasized that outstanding services from the sales department. Thank you.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

Great experience, very satisfied with the customer service.

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

We had an EXCELLENT experience leasing a new 2018 Acura MDX from Garber of Rochester. Paul Emerson and Christopher Wood were completely down to earth and personable, very knowledgeable, and very helpful. We live in Pennsylvania, and they even arranged to have our MDX registered in the Commonwealth. Because of state laws, buying or leasing a car requires almost as many signatures as buying a house, but Christopher patiently led us through it, explaining everything as we went. He then spent over a half hour tutoring us on the operational and technical features of the MDX (the new safety features are a marvel). We HIGHLY recommend these very competent and personable professionals to anyone thinking of leasing or buying an Acura. (We're not alone; while we were there a couple from Buffalo came in to buy ANOTHER car from Paul Emerson; it was like a family gathering!).

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

Convenient hours. Ryan was very helpful. Although we ended up not buYing I would recommend dealership. Up front, honest, and non high pressure.

I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.