I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
I purchased a used Toyota 4Runner. All the staff at this dealership is so courteous, professional, treats you like a real human/not a sales quota number.
They treated me like MY time was valuable. I drove numerous cars, chose the 4Runner, had my paperwork done and off the lot in 45 minutes. I felt like they truly valued me as a customer and sell great cars at a true value.
I HIGHLY recommend checking out this dealership before buying a car.
I recently took my Acura TLX into Fresno Acura for its first service. It was a very pleasant experience. I called ahead and arranged to drop the car off in the late morning. I walked to a nearby restaurant and the car was ready by the time I finished my lunch. Everything about the experience was good. I plan to continue using Fresno Acura for all of my car maintenance needs.
I have been an Acura owner for over 10yrs and have always been extremely happy with the dealership from the sales man Harris , the the person that answers your call , the service guys that attend to you when you walk in . Very professional in all categories . I have made appointment in the past but this last time I took my chances and walked in and to my surprise not only did they work me into their schedule , I got transportation back to my office and my car was done before lunch and got transportation back to get my car.
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