Just like the title says, this was by far the most painless car buying experience of my life. No high pressure sales tactics, no questionable behavior during the negotiation process, and all of the employees were polite and courteous. All of this despite the fact that I was not even there to buy a brand new M-B, I was looking at a used car of a different brand.
If you Hate high pressure sales people, sales people who aren???t knowledgeable about their product, and/or being tortured for hours at a car dealership???Mercedes-Benz of Gainesville will be your happy place! They made my car buying experience amazing 2 years ago and 2 weeks ago. Angela is the consumate professional???I called her with a need, and she solved it instantly, and had an email to me with follow-up pricing within the hour. Gary is wonderful, and Finance guy Morgan is a dream to work with???no haggling, no high pressure, just solid recommendations.
This was the best car buying experience I've ever had. Everyone greets the customer, waiting is pleasant due to the comfortable lobby area, my sales associate was sociable and very helpful. He turned my experience into a prayer come true. I'm definitely returning here in the future for all my car buying.
I called the dealership and gave them the info on my trade. We negotiated a satisfactory purchase price and trade in. When I arrived at the dealership my salesman Curt Curtis greeted me. We went for a test drive while they looked over my trade. The sales manager Gary kept his word and gave me the agreed upon price for the purchase and my trade. I highly recommend this dealership. Curtis and Gary made my experience unlike any that I???ve had at other dealerships. Great job. Very Satisfied.
Angela is a superstar! she took care of all my needs, followed up for every step and made sure it was a smooth super fast experience at the dealer. I highly recommend Angela! The rest of the staff was awesome was well and amazing to work with. Overall a luxury five star visit and service!
I would like to thank Angela, Gary and Morgan for their time spent during my buying process. Most of the process was done by phone since I live 1.5 hours away from the dealership. Once I arrived to the dealership, Angela and Gary were ready for me to test drive the car. The car was cleaned up and full of gas. Then, Morgan, had all my paper work ready to go over them and finalize the purchase. Thank you guys.
Really appreciate all the patience that Curt had with me, I love cars and the driving experience is really important for me, Curt took the time to follow up, chose what he knew was something I would like, and made the process quick and efficient, I have to admit I did quite an extensive research and looked at multiple different cars, although at the end I chose Mercedes once again for the 4th time! And this was honestly thanks to Curt, he was accommodating, extremely professional and never felt pressure. Also thanks to Mr. Gary for making it happened, and making us feel valued. Thank you, we are very happy with our new car. Luciana and Jennifer :)
Salesman Mr. Bonito Chanderbali really knows his stuff as well as ensures a very pleasant, comfortable buying experience. I'm very happy with my 2019 X3 and absolutely will continue to have this dealership as my go to for BMW Leasing, Buying and Service!
BMW Gainesville is amazing!!! Clean facility. Refreshments while you wait. Comfortable waiting room. Bonito is an honest salesman and very patient!!! He has integrity and is awesome. He really knows the brand! Thanks a million!!!
Was in the market for a 2019 X3 M40i along with a trade in.
I had gotten a custom X5M three years ago from BMW of Gainesville.
Scott Mills and his team at BMW of Gainesville went out their way to secure the exact vehicle I wanted and gave me a very fair deal on my trade in. The transaction took about an hour to be concluded. The X3 which was was not ready then, was thereafter brought to my house in Jacksonville where all of its specs and necessary programing was explained to me by the BMW Genius.
Overall the team was very professional and accommodating , the transaction very smooth.
Having owned multiple BMWs over the years, the BMW dealership and team in Gainesville ranks as my top choice in Central Florida
They did everything in their power to get me the car I wanted. Managers are very involved. More so than any other dealerships. Make sure to visit!
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