New and used 2026 Audi A3 for sale near Lyons, IL

Always a smooth exchange at Fletcher Jones Service. waiting time is less than expected and communication in both, text and in person is very clear and respectful. This one of the many reasons I return for all my service needs to Fletcher Jones Service department.

I?ve received Audi service here for several years. The team works hard to communicate effectively and ensure a smooth maintenance or repair experience. They ensure customer satisfaction.

Erick Lopez has been our representative for service since day 1, when we leased (and subsequently purchased) both our Audis (leased 2 Q8s in 2019). He is nothing short than fabulous! He's a true ambassador for your brand and we look forward to seeing him when we visit!

Great job from the service team that handled my concern - two test drives to verify the fix worked. The team went the extra mile to address the issue.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

I got a flat tire Sunday night. I called the service center and the automated system was able to get me in the next morning. They had my tires in stock and my dealer sold warranty covered the tire replacements that I needed. Got it all done in a couple hours.

I always gave an awesome experience whenever I bring my car for servicing. Samir Bautista, who was the service rep who assisted me, was great.

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

I've been a customer since 2004. Every department I have dealt with has been beyond wonderful. My life in the car I currently and previously have owned. I trust the brand and especially the service department. They know their product and how to correctly maintain their cars. Being in transportation for over 40 years, I need to know my car is safe enough to drive on the road, not only for myself,but for those I share the road with. Audi gives me that peace of mind.

Andre is top level. Knowledgeable and is a man of his word! Good communication with him and the Morton Grove family made my purchase possible.

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

We had been searching causally for a few months for a plug in hybrid suv. We had toured a bunch of different brands and nothing felt right. We made an appt to see one at this dealership and we’re blown away. The team gave us our most in depth tour (over 2 hours ), helped us navigate finances and find the perfect vehicle. We loved working with Wesley and Jazmin. We’re based in the city, but found the dealership so easy to get to. As young professionals, this was our first big car purchase and know it won’t be out last with this team.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!