I was able to schedule a convenient time for my vehicles annual state safety and emissions inspection. I was able to enjoy a bagel and coffeee while I waited for my vehicle. The inspection was done promptly and I was offered a car wash following the inspection. Very good people to work with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Thank you to the entire staff of Audi! However I want to especially thank Sean Nethercott and Tom Seifert. You both were extremely thankful during the whole process. Sean your patience and persistency to make sure Eric and I got the best car was very much appreciated. Anyone would be lucky to work with such a personable and honest individual. We look forward to working with you in the near future. Thank you again for everything! Katie & Eric
I found a Jaguar XKR listed on this site that this dealer took in on a trade. I contacted the dealer via Cars.com contact page and Dennis O'Connor responded very quickly. One test drive at 1:30 PM a few days later and I was ready to trade in and buy same day day provided I could drive the Jag home as I wasn't interested in driving 5 hours round trip. Dennis and the Oz Ali did a phenomenal job of putting terms and the deal together (a bit of financing was required to make it same day as it was too late for a wire). At no point was there a push or pressure (if anything, I was doing the pushing). I would have driven the vehicle home that day except for a Jaguar battery related idiosyncrasy (entirely forgivable, as they are Audi dealers not Jag dealers) that needed to be worked out but that wasn't discovered by the techs until late in the day. I didn't go home with the vehicle that day, but Dennis personally delivered it the next and I could not be happier with their service or my new-to-me vehicle. Clearly, I can only speak to Dennis and Oz, and the paperwork team, but they made a complicated process (trade-in, payoff, financing and the vehicle was being purchased by an entity) as simple as could be expected. I would absolutely recommend.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
I spoke with Ed about the issue with the CV Joint on my 07 S550 and how I felt about how it was handled. He assured me the whole thing was a misunderstanding and was willing to meet me half way on the repair and to make it more convenient for me I could use my mechanic to do the job.
I want to thank Frank, Ed and Bianco Auto Sales for stepping up and paying half for the repair.
Car is running beautiful !
Thanks Frank and Ed...
I purchased a used 2018 A4 Black Optics from Ian a month ago and the experience was exceptional. I purchased the car over the phone and flew in and drove it home. The car was as described and I am very happy with it.
When I step in it was very warm and welcoming, everyone was very polite and i felt very comfortable. Chris was amazing and very helpful
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