Obliging sales team with an efficient process
November 6, 2018
My initial query for a new S4 was submitted online. Helen Stredder promptly responded in a way that made me feel wanted. She organized a test drive with minimal delay and, before I knew it, we were talking figures. While she did make a competitive offer, I still did some more research and after telling her what I was able to get elsewhere, she matched it, which really suited me, as the other dealer was MILES from where I lived and Santa Monica was more or less just around the corner. So, in a matter of a few days, I'd gotten the deal and car I wanted. It all went so smoothly. Thanks to Helen, Steve (the tech man, who gave a tutorial on the S4's features), and Michael (the finance guy).