I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great Car Lots of fun, Tech and luxury
by tshrtkng from Massapequa, NY
December 24, 2018
This car has it all
The Tech is second to none
Performance is great
Ride is good and gas mileage is ok too
service is on par with Mercedes and BMW
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
Steve is amazing, simply amazing. He brought the cars to us so we could try them at home (hard to carve time to test drive with two young kids). He also guided us through the entire process to make sure we were getting what we wanted and could afford. Refreshing in the car buying process.
Recent Q5 Purchase
by Anonymous but Real Buyer from Clearwater, FL
January 5, 2019
Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!
I bought my x6 here. I'm from texas and I couldn't find any better deal nationwide. Everything went great!! The x6 arrived here in 2 days to texas ..plus they gave me a really good interest rate. I loooveeee my new x6. Stephen help me in all the process and he answered all my questions.. they also got me my Texas plates!!! Work with Stephen and buy your Bmw here! You won't regret it!! :)))
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
It was a positive experience buying my new Audi Q5 from Audi Pittsburgh. Mr. Steven Catalo made the experience hassle free and efficient. He was informative, courteous and professional throughout the car buying process. I am satisfied with my decision to purchase the new car from this dealership. I will recommend Steven Catalo to future prospective buyers.
Best Value in It's Class
by JMull from New Ringgold, PA
January 2, 2019
After much research and dealership visits, I found the Audi Q5 to be the best in it's when compared to Volvo XC60, BMW X3, and Jaguar. Jaguar was completely out of price range compared to what was already loaded in the Audi Q5 and had what I believed to be an outdated infotainment system, it was not very user friendly. Although I liked the Volvo and its technology, I felt the design of the car to be underwhelming as well as being a slight grade in finishes below the Audi. As for BMW, the ride was just as smooth as the Audi, however, the BMW did not have the quattro handling system (neither did the rest) like the Audi. The Audi came with the options I wanted at a $2-3,000 less MSRP than the BMW. Also, a BMW with the no run-flat option tire is not readily available on the dealer's lot and has to be searched for or factory built. In all respects, the Audi Q5 just came out on top and the dealers were more willing to make a deal than the other brands.
Marc was a great guy to work with worked with me every step of the way on my vehicle purchase. Will definately go back for my next vehicle!
by VISSI NYC RESALES from NEW YORK
December 30, 2018
i own this car now for 3 months ,it drives great looks great , gets up to 30 mpg also it goes pretty fast ,at this moment has aroung 100900
does not have any check engine light on and no problems what so ever
i recomand this to anyone that is interested
The Marc the salesman was knowledgeable, helpfu and my pur
by Roger 22 from DealerRater.com
October 12, 2018
Marc was great to work with . Friendly and knowledge able. One of my best experience buying a vehicle. Audi Washington is where I will be buying my vehicles there for now on .
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
Marc and Chris went above and beyond to make sure my experience was top notch. Marc spent all the time I needed going through all of my questions and concerns, making sure the car was going to be the right fit for me, even following up afterwards to see if I had any questions after having the car for a few days. I can't say enough about how well they treat their customers at Audi of Washington.
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
John and Chris were a pleasure to do business with. While some other dealers that I met in my week-long car-search odyssey reminded me of riverboat card hustlers of yesteryear, the folks at Audi of Washington were generous, courteous, and honest. These are all attributes that make car shopping fun rather than a chore! This is the place for minimal stress and a great deal. I highly recommend them.
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
We had the pleasure of working with such a pleasant sales man,he was very knowledgeable,respectful and honest.I would recommend Glenn to all my friends and family.I went back a couple of times with a few questions about operating my new vehicle and he was as pleasant and helpful as when we purchased the car.Thank you so much Audi Washington for having great professional sales persons like Glenn Adey.
Very modern, with a lot of technology.
by RSMar from Orlando FL
December 26, 2018
The digital panel, is awesome! The “boat handle” is pretty and modern! The exterior with the new led lights looks pretty good in the night! I love this car!
Jay was wonderful to deal with. He was very professional and knowledgeable when it came to the Q5. He was willing to go the extra mile. Chris in Finance was also a pleasure to do business with. He also was very professional.
by Brad from Mahtomedi, MN
December 24, 2018
The car is very stylish, comfortable and technologically advanced. It also has a lot of get up and go-plenty of horsepower. I can't wait to see how it handles in the snow with the Quattro engine.
Colin and Matt are nothing short of amazing. This experience could not have been better. I cannot thank you all enough and I will never forget your true kindness and patience. I will send all of my friends your way for sure God bless. Kelly Stickley
by Jeff from Allentown PA
January 8, 2019
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
Excellent Mid-Size SUV, Great Drive
by SR from Chicago IL
December 29, 2018
Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.
Matt was very easy to work with & enjoyed every minute of his time. Would recommend him to everyone!!! Kind, helpful & provided me with everything I wanted!!!
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
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