Used Audi Q5 for sale near Van Nuys, CA

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

My husband and I would like to thank you and your staff, particularly Ms. Helen Stredder for her exceptional customer service. Ms. Stredder worked diligently with me, my husband, and my brother, (who she also sold a car to months earlier). She was very patient, thorough and demonstrated delightful customer service skills. In fact, my first car of choice was a Mercedes Benz GLE, however, Ms. Stredder?s dedication to provide the best experience at Audi is what detoured us away from Mercedes and into your dealership. It?s a workforce like Ms. Stredder that made a difference, both for your dealership and for your customers. My husband and I were very pleased with the smooth, `no-nonsense? approach Ms. Stredder provided, accompanied by the relaxed and `no pressure? atmosphere there at Audi of Santa Monica. Unfortunately, at the end of our visit, your finance manager devastated our pleasant experience. Mr. Michael Williamson completed the transaction with the final maintenance and service portion. Upon entering his office, he demonstrated an unfriendly, arrogant demeanor. He rambled through the finances in a disinterested and irritated manner. Ms. Stredder had given us a deal which included maintenance in writing. Mr. Williamson called her into the room, unpleasantly, demonstrating rude body language by rolling of the eyes and grunts. He spoke to her in an entitled, rude manner. He scolded Ms. Stredder in his office, in front of his customers for making a deal in writing. If fact, Ms. Stredder?s agreement was what lead us into your dealership to begin with. Regardless of the circumstances, representatives need to be aware of their surroundings while on duty and exhibit a professional manner at all times, remembering that they represent the organization which employs them, in this case, Audi. Mr. Williamson presented a poor representation of Audi by acting unprofessional towards Ms. Stredder in front of customers, which made both my husband and I very uncomfortable while in the room. The room soon turned silent and hostile. Despite Mr. Williamson?s unprofessionalism, Ms. Stredder kindly nodded her head, with a pleasant smile, and apologetic, she notified him that she was going to speak with the manager. Please remind your staff, that all matters with other employees should always be handled behind closed doors and not in front of your customers. We are confident and optimistic that even behind closed doors, employees are treated respectfully.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

I contacted them by email about a preowned car and they replied very fast. The salesman was helpful and knowledgeable. I arranged a visit and checked the car, but was not very fond of the black interior, ended up not going ahead with the purchase. Premises are nice, and they surely move a lot of cars there every month. I didn't feel pressured at any time, all in all was a nice experience.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

Had a great buying experience over at STG!! Lorena and Jorge will take great car if you and are easier to work with. Great selection of cars at the Bellflower location!!

I love this car. I was going to buy the baby Q3 but thought it was noisy this one is perfect. Beautiful comfortable and spacious. So glad I drove it. It’s awesome

Helen was awesome! Took care of me right away. I was in and out in 2 hours. She had all the papers work ready, explain everything to me, and left me her number incase I had any question.

was a pleasure doing business with Petros hes has great people skills and was overall great experience. will decently come back when looking for next car

I was looking for a car for about a week, spending 2-3 hours a day on it. It was very important for me to find a dealer who could help with financing, had a good selection of cars, and had great reviews. That’s how I found this dealership. I bought a car from these guys, and Bryan sold it to me. Big thanks to him! He was polite, professional, and even let me test drive the car by myself. That was really cool because I’ve never experienced that level of trust before. Bryan is a great manager; he wasn’t pushy and didn’t try to upsell me anything. He just let me make my own decisions. The car is in good condition, and for its price, it’s a great value. The guys are so confident in their cars that they even offer a 2-year warranty for a small fee, which you can get up to a month after the purchase. Overall, this is an excellent place to buy a car. Great selection, outstanding value for money, and excellent service. Nobody is rude or pushy, and they won’t force you into anything. For those who may find it helpful, they work with any credit score, meaning even with bad credit, they can help you get financing. They also helped me with insurance. So, if you decide to buy something here, don’t hesitate, because I’m one of those who checks things a thousand times before taking a step. A huge thank you to the dealership! Wishing you growth and prosperity, and please, keep up the great work! 😊

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I enjoyed working with Brian. He was prompt with follow-through. He was thorough and honest. I found an older Audi roadster somewhere else at a better price. I didn't use financing; i just paid cash. I am keeping my eye on the Audi roadster at CIT. Would go back to CIT.

I've wanted an Audi for the longest now, and have saved up enough money to actually buy it. I like everything about the car, it was clean from the inside out which is a plus for me.

The sales team was amazing . Sabino , Amir They helped find the right car and easy process

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

Very pleased with service. Car was ready in just over 1 hour

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Tony, my wife and I want to thank you for all your help in buying the Toyota Tacoma! It was such a pleasure talking to you and clossing the deal!!!! Thank you, thank you, thank you!

Needed a car , always wanted one , now i do . Fab to drive around in . Tight steering , decent power . great audio system .

I was looking for a used Used Ford edge. They were great and worked with me as I am on disability and not able to come up with a lot of money down. Great people all the way around! I’m very very happy with my new use car!!!

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

comfortable ride and has lots of perks even on the basic car, ease and look. Safety with sensors to assist. my second vehicle and perfect size for me,

This is the quietest interior at 70 MPH that I have ever known. It is also very powerful and a joy to drive It handles like a sports car staying flat in turns at high speed and going exactly where you point it like it's glued to the road with no tire sequel . It's an amazing car and after owning more that 65 cars over the years this is by far the best.