My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!
Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.
Came back to this dealer due to the salesman (William Calderon), initially I was looking at other cars/dealers in the area, but came back because of a genuine feeling of quality care and comfort with this dealership and followup even after my purchase.
I especially loved the in car training for all the bells and whistles in my 2012 Certified Q5.
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