It was the best experience I have had with a dealer in Reno. Most other dealers are horrid. Lithia was easy to deal with and not pushy.
minivan in a SUV format
by Still_Night19 from Los Angeles, CA
January 22, 2019
It is a very spacious car tat can fit many people. It provides the basic luxuries but it does eat a lot of gas especially in stop and go traffic . This car is perfect for family transport as it can support so much.
Using my USAA car services , I found an almost new 2018 Subaru Crosstrek - just what I wanted, at Audi Reno/ Tahoe. Talked to Alex Cuddy about the vehicle and it's walk-away price and, after reserving it, flew from Burke, Virginia to Reno, Tahoe to pick it up - had a very nice ride home. My thanks to Alex Cuddy for his hospitality and great sale service and to BJ Christensen for the prompt paperwork.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
One of the more reliable cars that I've driven
by Islah, NC from Raleigh, NC
November 6, 2018
This car has plenty of leg room. It is very comfortable. It has plenty of trunk room. It has additional seating for kids and excellent safety features. I was sold immediately after the test drive.
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