I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
One word, WOW! What an amazing group of guys working there. I stopped by the dealership a few days ago and I felt so welcomed by their staff. They were extremely helpful and so easy going. Unfortunately my credit sucks, so I wasn't able to buy the Benz I wanted. They worked so hard to get me approved but oh well. I'll have to come back when I have some more money down.
I was recommended to go there by my cousin who purchased his BMW there a while back ago (he's very happy with it by the way). He always praises Sea-Auto about the cool cars they have so I decided to stop by and check it out for my self. I am happy I did.
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
Everything was at or above expectations. I found the car I wanted at Cats and the condition of the vehicle actually exceeded my expectations and was everything they promised.
They answered all my questions, did a Facetime session so I could see specific items that were of interest to me, and provided me with specific pictures and answers to my queries.
John was very professional and friendly. Since I had to fly in from out of state they met me at the airport as the plane landed. This little extra they offered without me asking.
Would I buy from them again? In a heartbeat!
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