As a car collector, I have dealt with too many dealerships to mention. I worked with Danielle Jarrell and she was the most professional and considerate sales person I have ever worked with. I purchased my car on line and my vehicle is everything she said it would be. The pick up of my vehicle was smooth, and she had everything ready for pick up. Great dealership!
What an extraordinary experience! Abraham was professional, knowledgeable, and helpful in every way. I am not one to take risks and was hesitant to buy a car without seeing it. But it was not possible for me to go to Houston. I was reassured by many detailed emails and phone calls. Abraham answered my questions fully. I needed time to become comfortable with a long distance car deal, and he was supportive and patient. I researched ABZ Motors in every possible venue. They are as good as they say and offer the highest quality vehicles at the best prices in the nation.
When we discovered that a component of the car (the hybrid plug in charger) was missing, Abraham immediately ordered the part.
Abraham arranged for affordable transport and delivery of my car to my front door: a trip of 1500 miles. My C350e Mercedes Benz arrived in 36 hours, 2 days earlier than expected. It is in perfect condition. This car is beautiful, it might as well be brand new and it runs like a dream. With only 3500 miles on this MB, I have a “new “ car at 40%off. Thank you ABZ motors! Thank you Abraham!
I am what you call a car guy. I have personally purchased more than twenty cars from Metrolina and each and every purchase is like my first. Excellent customer service each and every time. They are all honest and fully disclose everything in order to make me feel comfortable with every purchase. The personal touch they give you makes a “regular guy” like me feel like a VIP. The service department is top notch they can fix everything and the customer service there is just as good. They make me feel like family. Don’t waste your time going anywhere else just go to Metrolina and enjoy the experience!!! It’s so worth it.
We moved to Austin last year and have had our Porsche serviced @ Porsche Central Austin. The service staff has always been superb. Timely, friendly and professionally. When our lease is scheduled to be due next Feb, we decided to look around for other potential cars. We looked at the Alfa Romeo 4 C and also were interested in a Maserati as well. At the end, given the positive experience we have had, we came back to Porsche Austin. Was greeted very warmly by Shaun Jones and decided to get a convertible this time. Shaun and the sales manager, Taylor Amos did a FANTASTIC job to get us a great deal and we walked out with another Porsche.... We can't say enough about how great this dealership and their people are
Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
It was easily the best car buying experience I have ever had. Raffi and Amado were great to work with. They are good, honest guys that never made me feel pressured or uncomfortable. They answered all of my questions during my car buying experience and continue to keep in touch even after the sale. I couldn't be happier with my car and my decision to work with them.
It was a great car buying experience with Amado. He was very patient and reasonable to get me a good deal on my BMW as I expected. He kept in contact and quickly answered any questions or concerns I had after purchasing my car .Outstanding customer service. A real treat to deal with. Will be recommending to all my friends and family. Couldn???t be happier from the professional service. =)
We dealt with Eric, and found him very easy to get along with and he made the buying process easy, and although tthey offered to transport it, we made the short trip down and drove the vehicle back. From their facility full of high end vehicles, it's clear to see that these guys source only the top condition cars, and we are so glad we trusted them with this lightly used Bentley Continental. We will definitely buy from them again, and are delighted with out purchase.
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
A great car buying experience! My husband and I came here to check out a Ford Explorer and we bought it without any pressure. The employees stayed after hours to complete the buying process and were very helpful. We drove away with the car of my dreams and we felt great about the process. My husband and I highly recommend this business.
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