I initially posted a negative review after we purchased from Landmark and found out a few months later that our suspension needed a significant amount of work, despite having been told that it was serviced prior to purchase. However, within an hour of posting my review the Landmark GM, Sunil, called to follow up with me to see what the problem was and how they could resolve it for me. I took my car back in, Landmark’s service department took another look, and in the end they did all the suspension work that was required. They really went above and beyond to make sure what could have been a negative experience turned out to be a positive one, and I am very grateful to Sunil and the whole team.
I have purchase four cars from Craig Wilson and Gene Pankey. For an excellent and no pressure sales environment, go see Craig Wilson, he will take good care of you. He has ALWAYS taken good care of us!
I emailed requesting information on various cars and the response was prompt, clear & concise. Excellent follow up emails to my extra questions. Thanks Sue - North Wales
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