Thank you for making the purchase a great experience, Tina was kind and courteous and make you feel important, i m pleased by her service. Thank you.
Also Fay on the finances, very professional and knowledgeable. She made sure I was satisfied of the all experience and made sure I was covered by the important warranty for the car.
Disappointing test drive
by DLNH from NH
December 20, 2017
I really wanted to like the S6. C&D magazine gave it a win against the F10 M5 and E65. I drove it twice, extensively, because I really wanted to like it.
Pros: The engine and transmission allow for extremely quick acceleration. It made me smile every time I put my foot down. It just GOES, extremely effortless acceleration. The interior is very well made. The displays are clear and beautiful.
Cons: The car is not fun to drive unless you only care about acceleration. It is solid, quiet, stable, it can take high speed turns well, but the steering is so lifeless. You can change it to a nicely firm "sport" setting, but there is still no steering feel. It's like a better Lexus LS than Lexus could muster. I gave my $80k to the Porsche dealer next door.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
This car is legitimately cool
June 17, 2018
It’s comfortable, modern, fast, and handles well. Definitely no regrets in buying one. If you’re on the fence about which Audi to get, spend the extra money and get the S6.
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Simply the best car all around
by MikeS6 from Boston, MA
February 5, 2018
The S6 is just a fierce combination of stealthy performance, elegance, and practicality. Sadly the age of the Dual Clutch Twin turbo V8's begin a departure from Audi's S cars. Making this car a rare treat.
There is a reason BH Audi is the #1 volume dealership. Great service from Christie in expediting our sales experience considering we had little time to get things done. Many thanks to Juan Maldonado, Sales Manager for helping us with our lease. BH Audi is a class operation the follow up and service is excellent.
New S6 V8 Prestige
by dickie from Denver, CO
June 24, 2017
Very elegant, smooth-driving understated beast. Feels like a nimble tank (3 driving modes) gripping the road with not-so-subtle 4 exhaust rumble. Has the latest in technology, with the great easy-to-use Audi navigation & cruise systems. Heads-up display a real bonus. Sport seats, with thigh extender, very comfortable; will be great on long trips, especially with the 4-cylinder deactivation fuel savings provision (probably more economical than V6). Feels like precision machine.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Don't pass on the S6...but save for repair costs
by Troutaddict from Ft Lauderdale, FL
June 13, 2018
The C7 S6 cars are sleepers...they look like a typical but high end sedan but under the hood is a beast. Even without any modification at all, you are looking at less than 4 seconds from zero to sixty mph. Power is available throughout the entire power band. That said, it is very expensive to fix, so be certain to figure this into your long term cost estimate.
My husband and I had the best experience while purchasing our Audi Q5 from Audi Pacific. Collin, Gino, Fady, Mike and Thomas were so helpful and so honest with what we were getting ourselves into.
We visited this dealership two times before our final trip to purchase our car. In between those visits we tried out other dealerships for options and had the worst experience at Audi Beverly Hills. It was so bad that as we left we called Collin at Audi Pacific and described our experience and made an appointment with him for the following day. Collin was more then happy to show us more cars and let us ask as many questions as possible and test drive a car as many times as necessary to make a decision. We never felt rushed or pushed to by a car at any time. When we finally decided on a car we called to make sure they wouldnt sell it before arriving and as we arrived the paperwork was ready and car was freshly washed and pulled up to the front for us. They even had our car windows tinted the same night which we greatly appreciated. We never had to sit an haggle or go through tons of papers that night, it was quick and everyone was so nice it definitely made it a good experience. We appreciate everyone's help and feel confident in coming back here for future purchases. When the Manager Mike said they had the best cars at the best prices he was definitely right.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, email@example.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
We just bought an Audi Q3 from Audi downtown LA. Our salesman Taylor Ngo and his supervisor Kit Chieng were very knowledgeable, patient and helpful. This was by far the most pleasant experience we have had a car dealership. I would definitely go back and recommend Audi Downtown LA!
After searching for a certified Audi all over So- Cal, I came across Audi of Santa Monica. It took just a few clicks to get to know the car I was interested in, via- email. Selena is your go to internet sales manager, she was friendly and forward. I scheduled a test drive and liked the car.
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