Audi for Sale in Highland Park, MI

Friendly staff, super helpful, great service. Would recommend this dealership to all my friends!

The showroom is very nice. They take you around and show you where everything is in case you need service. Also, answer any questions you have. They made me feel very special.

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.

I purchased my first Toyota from Suburban and decided to try them again considering my first time was such a success. When I walked in the dealership Leng was the first to greet me and I am truly happy she did. She took the time to get to know me and in turn I got to know her. She is polite, knowledgeable and professional. Without realizing, Leng gently guided me in a direction that ultimately lead to the car I chose. THAT'S WHAT A PROFESSIONAL SALES PERSON IS SUPPOSE TO DO! To make your purchase as painless as possible by providing you with the information you need to make an informed decision. Leng accomplished this mission and in turn made a very HAPPY CUSTOMER who will gladly recommend her.

I???ve purchased from this dealer before. So when I was looking for another car I went back. Joseph Chartier did a amazing job showing us around. And when we found the right one. Logen Romain made the paperwork effortless and got us on our way fast. I love my new car

Friendly staff. Car was serviced in time specified. Beautiful facility.

It was a good experience overall! Staff were very professional and service was quick.

I recently bought a Porsche from an out of state dealership. Took it here to get service. Inspected the vehicle for me and help me ordering the things I needed. Thank you!

It is always pleasant to be there and have a great experience!

Ahmed, our sales contact did a fantastic job. He was very transparent with us during the financing and he was good with helping us figure out what would work. No pressure. Appreciated his professionalism and finding the correct solution for us.

Prompt service. Scheduling was easy and dealership provided transportation options.

Lovely. Thorough and attentive service. Because I chose to pick up my car in the evening the service rep was not available to go over the bill with me. But there was no problem. I simply called the service department.

Extremely Professional Team. They answered all my questions and were efficient throughout the process.

I was in the market for a used Audi Q5 or Q7, and I saw a vehicle that interested me at Fred Lavery Audi. I was contacted via email by salesman Ahmed Shaban, and made an appointment to visit the dealership. Upon my visit, I was very impressed by the look of the facilities and showroom. The vehicle I had originally been interested in had already been sold, but Mr. Shaban showed me a 2015 Audi Q7 for a lower price and in my favorite color of blue. Throughout the purchase process Mr. Shaban was very professional, answered all my questions, and had my new vehicle all ready to go (including new license plate) when I picked it up a couple days later. All in all, I my purchase experience at Fred Lavery Audi was thoroughly, and I will DEFINITELY return to this dealer for my next vehicle.

It was a pleasure to have my car repaired at this clean well run facility. My service Contact Johnny M. went the extra mile to make me a dedicated customer.

My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.

I was curious about the 2015 Audi Q5 Prestige they listed and requested more photos, of which they sent the next day.

Chris was the best! If you need a car Chris is the guy to see. He doesn't play games and is very knowledgable. This was the best car buying experience I have had.

If you want a BMW, then I think there are better places to go.