We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Excellent staff, prices and vehicles. Bought a nice Volvo and it was hit and totaled before we got the new tag. The guys worked with us and our insurer and got us into an even nicer newer vehicle without any hassle or haggling. Would highly reccommend.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
Mich's Foreign Cars is the BEST dealer in Hickory!
by Sid from Charlotte, NC
September 5, 2016
Mr. Vance and his team did everything that they could to help me make the best purchase. They offer some of the best prices in town for the cars that they sell. Though I didn't make my purchase from them, they still had a wonderful service!
I've never owned anything other than Dodge/GM & I thought i'd try something different this time around. I was originally buying a used BMW from another dealership in New York, but that deal fell through. I was shown another BMW (via auction) which MIch's acquired and I tracked it to their dealership. So one day I skipped out on work and flew out to them. Cris personally picked me up from the Charlotte Douglas airport even offered to buy me lunch, but I didn't have time (flight schedule) and I saw for myself it's a true family business that really knows how to take care of their cars the right way & they treated me better than any dealer has in my life, they were just awesome. We test drove the car got paperwork done it was actually painless&easy. When we were done Cris even drove me back to the airport (it's a long drive from there, he really went out of his way for me). He helped me get the shipping arrangements, even gave me a break on price & made sure they got to me when I was available back at home, my work schedule is very demanding. So what I ended up with is this awesome beautiful car (W/ extended warranty) that I love driving & my friends are very jealous. I would like to thank Cris & his Family for everything they do. If only every used car dealership was like them the world's used car problems would be over.
Second time purchasing a car from Mich's and it definitely won't be the last. Mich's will be the first place I go when the time comes to buy again. You couldn't ask for better customer service. My wife and i got a terrific deal on a beautiful X5. The team went out of their way to make us feel as comfortable as possible. We didn't feel pressured in any way. Definitely the best car buying experience yet. Thanks for the great service and great vehicle.
This was my first purchase with Mich's but it probably won't be the last. I was not expecting to buy a car but I happened upon an awesome car and couldn't pass it up. They were very easy to work with and very friendly. All of the issues that I had about the car were addressed.
Not your A typical car salesmen. These people are down to earth and as friendly as they can be. Their vehicles are top notch, very well maintained with low mileage. I recommend Specialty Car Company highly.
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