Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 6, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
Plenty of small things going wrong
by Baltijoey from Phoenix, AZ
January 13, 2019
The car still ran but would have a bunch of smaller issues that became annoying. Windows wouldn’t work, headlights that were supposed to move with the direction of the vehicle froze up, radio went haywire, would feel an unnecessarily high rev when beginning to accelerate. Was very comfortable to drive in though
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Very nice and looking car!!!!
by Miguel Luna from Ephrata, PA
November 17, 2018
For me is a great car!!! Love it and is a cute style, make me feel and look young!!! Hope to keep it for a long time!!! :-)
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
by Roderick from Ft Polk, la
January 4, 2019
Very reliable vehicle. Car is truly in a class of its own. I enjoy my 2018 Audi A6. Highly recommend everyone get one or at least test drive this beautiful vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most reliable car in cheapest price
by sports fan from los angeles
September 18, 2017
1:Very dapper exterior
2:Grand tourer handling with luxury sedan ride
3:Comfortable, hugely adjustable seats
4:High-tech center stack including Google Earth maps
5:More space than a seda
1:Rear seats short on leg room
2:Very little feel or feedback from the steering
3:Sleek hatch impinges on cargo height ..Thanks for reading this artical
Easy going, great service. Fast & accurate communication. Pleasure to do business with.
Best German Car That I've Owned
by John from Elgin, SC
January 16, 2019
I've had many other European cars including Mercedes, BMW, and SAAB and the Audi A3 has been the most reliable and funnest to drive.
The Audi A3 handles great and has been proven itself to be trustworthy to drive anywhere. Between my wife and I we have driven over 80k miles in the last two years without any breakdowns or repairs. The turbo allows for quick, quiet acceleration while keeping gas mileage high. I have been averaging 35 mpg with a mix of hwy and city driving.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by CarlosSUV from QUINCY
January 24, 2019
It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
So Far my Audi A7
by Buddy from North Miami,Fl
August 26, 2017
Have only Had this car for 7 weeks.
Absolutely love it.
In my years I have had many Mercedes, several
So far I'm enjoying this Car far more than ALL.
My Q7 was certified pre-owned when I bought it. It is super comfortable, hugs the road and has a super smooth ride. Even though it is 8 years old, I still get compliments on it's appearance inside and out. I've got over 200,000 miles and it has never needed a major repair. Just regular maintenance and high quality premium gas.
This car is the perfect combination of prestige & performance, with quality that rivals the most expensive cars out there. (And you can’t tell it’s 8 yrs. old!) In short?, if you value your money as well as your style?, this is the car for you!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
I love it... the design, the amenities, and most importantly-reliability is excellent...I work definitely would recommend and purchase another one. Once you drive an Audi it’s in a class all by itself..
Purchased my Audi A4 as a used vehicle in November 2018. 62,000 miles by previous owner. Great maintenance record. I believe this to be a perfect car for my daily 75 round trip. Gives me a comfortable ride with decent fuel economy. Has the same triptomic transmission as my VW Jetta. Was a key to my purchase.
VERY HELPFUL AND FRIENDLY! PROCESS OF BUYING A VEHICLE FROM SARCHIONE WAS VERY PROFESSIONAL AND QUICKLY DONE.
This is the most comfortable vehicle I have owned
by imorrell from Guelph, ON
December 13, 2018
Driving this vehicle makes me feel safe, in control and above all is very comfortable for the long trips. The Q will make any bad weather driving effortless. Passenger in the back seat feel like they are in a limo with reclining heated seats they are. Every drive is a fun drive regardless if it is for work, towing the boat or snowmobile or visiting mu daughter 500km away
The employees of this particular dealership were very nice! One of the owners even introduced himself and thanked us for stopping in. It felt more family friendly- even had a couple sweet, gentle dogs walking around & playing!
Impressive Sports Sedan
by Cesar V. from Whittier CA
September 25, 2018
I've owned three Audi's and was looking to buy a larger vehicle. The A6 checked all the boxes. The overall styling was impressive. It habdkes like a sports car. I enjoy the MMI information center. The 12 speaker audio system sounds like a concert hall.
Best purchase and dealership imaginable.
by DutchOpie from Denver, Colorado
January 3, 2019
This car, dealership and total value and experience far exceeded any other level I thought possible. The car is more than I expected. It preforms like a symphony. This is truly a driving experience that dreams are made of.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
great room and great to drive
by Bones from St. Paul, Minnesota
October 31, 2018
Great room for family and great to drive comfortably. Wanted the car to have light color interior and it was tan and white car exterior. Great car for the family.
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