I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
Recently we purchase a used Lexus Is250 at Cain. John Romell was our Salesperson. From the start he was very professional yet made us feel comfortable, not pressured. The car was beautifully detailed and just what we were looking for. Thanks for a great experience!
I have purchased Cars from Cain since 1989, This latest purchase was for a special order of a BMW 430i coupe, The entire process was great from start to finish. They timed the purchase to come in prior to my lease being done within a few weeks, so it worked out perfect. As in my past purchase experiences, the entire sales staff was great to work with. Between my wife and I this is the 8th BMW that we have purchased from Cain. I would not think to work with another dealer. John and Charlie were great to work with, as is the service department.
I’ve never been in a BMW dealership before and was very pleasantly surprised. Seems to me the sales people are a “ cut or two” above the typical car salesman. I worked with Eric and Art on a purchase of a used vehicle. No pressure, not pushy, and no BS. We agreed on terms and price and my wife and I left as very happy customers.
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