The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
Have had many Porsches and been to many Dealer/repair facilities. Needed a repair on my Cayenne and Boxster as I was traveling through St Louis.....twice in a year. Last repair was a fix on lousy repair job from another place. I was accomdated immediately. Got towed to This dealer and repair done quickly, completely and correctly. I was kept up to date on repair in a timely manner during the process and prices were reasonable. Here is the "over the top". All Porsche dealers wash the Porsche before returning it to customer but none I have gone to before have done it very well and have the rims very clean. My rims were not only clean but shiney. Excellent place with perfect qualified associates.
Had my 328xi in for service just the other day and I just wanted to say that my experience could not have been any better! Special thanks to Adam O. & Tom A.- Service Manager. I will continue to keep my current and future business always with Towne!
Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
Ponlue the Internet Sales Manager found what we needed and gave us more than what we thought was possible. Because of him, my family can now rely on me to be the provider. He is very personable, honest and friendly. I forgot that I was at a car dealership! Great job and life saver!
We recently purchased a used Cadillac from John Elway Cadillac in Lone Tree. Our salesman Greg Stockton was outstanding. It was definitely the best experience we have ever had in purchasing a vehicle new or used. I would highly recommend Greg to anyone looking to purchase a new or used car.
Elizabeth Yoo was courteous, professional, honest, answered all of our questions, and made our experience at Kendall smooth and stress free. My wife and I would not hesitate to recommend Kendall to our acquaintances.
You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
Was contacted by a former co-worker regarding a vehicle for sale, came down the next day and the 04 325ci coupe Taylor had ready for me blew me away. I have never seen a car this age in this good of condition at this price, and could not resist. I did lots of hunting before deciding on this car, and am glad I waited. Paperwork was a breeze and I am thrilled with my new 3 series. Thanks Taylor and BMW of Humboldt Bay!
Friendly service, very knowledgable and helpful, highly recommended
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