Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.
by Blessed from LA California
October 15, 2017
This is the Best Car I have ever purchased.
Such Style ..
One of the best decision I have ever made.
Service Advisor George was terrific. I would come back for George for sure. Responsive, thorough, polite.......
I love driving this car
by J. Anderson from Louisville
August 1, 2017
I enjoy the size of this car. It is very good on gas and looks good inside and out. I love it's style and smooth ride. It is very room for long trips as well. It was the perfect choice for me. I would highly recommend this vehicle.
The car was in for system leaks service which were covered by my maintenance policy which required the shop to be in the shop for several days, received a brand new courtesy vehicle with only 133 miles, my service rep did a very good job of working with me.
Love the look and feels
by Crew from Hacienda heights.ca
June 27, 2017
Great handlinng. comfortable. Surpised on the power of twin power 4 cyclinder. I love and enjoy driving this car on daily basis.
I'm a BMW fanatic...I've owned multiple M package cars and currently own an M4. One of the main reasons I go to this dealer is my service adviser DAN! He is super knowledgeable, and provides outstanding service every time i go there. He took care of my car issues and i'm very satisfied. Thanks DAN!
My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
The best all around car I’ve owned
by Richie from Atlanta georgia
July 16, 2018
It is the smoothest car I’ve ever had. Great sound system. Plenty of power when you need it. Great trunk space. Sleek and a beautiful paint job on it.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Most luxurious car I have owned.
by Ladyv from Winston Salem North Carolina
December 6, 2018
This car met all of my needs. It has plenty of leg room in the front and back. The ride is smooth. It has heated front and back seats along with heated steering wheel.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
by Brekanko from Richmond, VA
December 1, 2018
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
This is the third car my family is getting from this dealership! All our experiences from this dealer were beyond perfection. Angel the Genius had water ready in my sisters new car during delivery. We will be back soon!!!
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
Loved the car, the people, the service from this place! Cool service plus awesome sales and product specialist. All these new stuff on the car did gave a me headache but Angel the Genius help me understand how to easily operate all!
by goodcar from raleigh
July 17, 2017
its a really nice car and it dosnt need car keys to start but cars in keys it smells amazing and very smooth on roas
I came to Shane’s to look at a car I came across online, and the moment I started talking to these guys, I knew I would be purchasing my first car from them.
They went me through my options for budget and my credit at the moment, and I had a dilemma between buying a dependable car or one that’s more enjoyable. They recommended to go with Toyota Highlander, which after hesitating a bit, I did. Shane helped me get my first car loan, which I new wouldn’t be easy with my fresh credit.
Four months later I’m so happy with this truck, drove 15K miles already all over the country, doing just regular service. I’ll need a bigger truck soon as I just bought an airstream trailer, and I’m checking Shane’s inventory regularly, as they are the only people I want to have business when buying a used car.
Most reliable auto to own
by TJ Washington from Potomac, MD
November 3, 2018
Incomparable. Excellent machines with style and class. I will not trade the brand with anything else. Service in the US is expensive. Drive it with care and it will last for ever.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
Diana was very courteous, professional, and helpful with setting up phone app and Connected BMW Drive. I appreciate her patience in explaining features of car that I did not know how to use.
by William S from Hempstead
November 7, 2018
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar
by BMWFan2018 from Miami, FL
November 21, 2018
I just bought a 5 series BMW from Car Factory Outlet. What a great car. It glides on the road and is super spacious. The safety features are easy to comprehensive and easy to navigate. The sound system is VERY good which comes in handy during Your drive in Miami traffic!
Outstanding service and knowledgeable team with Jerome and Ron.
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