I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
This is a friendly, no frills, no high pressure sales tactics place to by a used car at across the board great prices. Ask for Tim he will work to get your deal done and get you financed even with bad credit. They won't leave you high and dry if there are any issues. I've been treated with care and respect after having an issue with my vehicle right after my purchase. They gave me a loaner and fixed everything free of charge.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham
Our experience and purchase here made possible by JaJa was excellent. JaJa exhibited excellent customer service and was very professional . This is our second purchase from Hi-Line and would do so again.
Wow. I've never worked with a dealership this responsive, and never had an easier car buying experience. Terrance worked really hard to make the deal happen. Great service, great price, great car. I'll definitely recommend him and Hendrick to everyone I know.
We bought a pre-owned BMW from David a year ago - couldn’t find the color or make we wanted anywhere - David had it brought in from CA! We went back to see him again when it was time to trade in our other car and he was so helpful that we ended up trading in both and buying two “new to us” BMWs. We couldn’t be happier with his service and the friendliness of the whole team. They have called to be sure we’re satisfied and taken care of minor repairs, as needed. We’ve both been in sales for years and know great service when we see it. Thanks David, Brian and the team... HIGHLY RECOMMENDED
Awesome experience, with a non pushy car salesmen. Made the process very easy , and comfortable. He is very knowledgeable of the cars he is selling along with great customer service skills , thats always a plus in my book .
I bought an 2019 X3 M40i for my wife and had a great experience at the dealership. I made the deal over the phone and then I came to the dealership to final all paper works with Michael Dugan. This is the second X3 that I bought from this dealer.
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