I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
I purchased a beautiful 2012 BMW 528i from Iconic Auto yesterday. This is a small dealer but I was impressed with the quality of their cars and the attentiveness of their staff. You can tell that the vehicles they choose are carefully selected using a high standard. The owner, Hayden Horton, was warm and helpful and best of all he was not off-putting like many car salesman types. I worked on my deal with Tyler and he was great in every way... friendly, helpful, and he listened to my needs to help me feel comfortable in the deal-making process. Overall, I will contact Iconic Auto first anytime I am in the market for a great value, high quality, used vehicle. Thanks Guys! You made the auto purchase process fun again. Five Stars!!!!!
First off I have never liked going to car dealerships they are usually on top of you before you have a chance to get out of the vehicle. This was not the case at all with Modern Nissan. My wife and I looked around with no pushy salesman. When one did come over he was very friendly answered all our questions and was never pushy. After a couple days of thinking about it we called and told them the vehicle we wanted I answered some questions and texted my info to them we went in after work signed the papers and out the door no haggle no wait a great all around experience. I
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
I had totaled my previous vehicle and found an amazing 2015 BMW 428i Xdrive at this dealership. Matthew Zelie worked with me and had me in the vehicle and out the door extremely fast. He also followed up with me to ensure I was completely satisfied with my experience. I would highly reccomend this place, and ask for Matt if you choose to stop by. Thanks you Matt, Officer J.D. Stidham
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Our experience and purchase here made possible by JaJa was excellent. JaJa exhibited excellent customer service and was very professional . This is our second purchase from Hi-Line and would do so again.
My buy experience here was made possible by Paul Powell. His excellent customer service and ability to listen to what I was looking for mad car buying much easier. If you're desiring a high end vehicle stop by and talk to Mr. Powell, you'll be glad you did.
I was very impressed with my car buying process from the time I clicked the link online to inquire about the vehicle to walking through the door. Friendly staff, no haggle pricing, great choice of cars! I would definitely purchase another car from them in the future. Judy Parker was my awesome sales associate. She made my car buying process a breeze. She was very thorough and made sure that my 3.5 hour drive there was worth it! Thank you Judy!
Ja Ja was professional without coming off pushy. I felt like I was engaging with a friendly coworker, not a salesman. Pleasant atmosphere for car buying with comfortable accommodations for the customer.
My husband and I met with Matthew Zelie to narrow down our search for two new cars. Matt was knowledgeable about all the cars we looked at and extremely patient with all our "just one more question" questions. He allowed us to test drive multiple vehicles and helped us compare our choices to get us the best deal. I would highly recommend Hi-Line not only for their professional salesmen, but also for their low prices. We left with two new purchases - a Mercedes E300 and a BMW X5 - and couldn't be happier. Thank you, Matt!
JaJa new his business and was well informed and very helpful no fuss no mess made the car buying experience awesome will buy there again
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