Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
I was early for my appointment. Kory assured me as soon as he was done with another customer. Confirmed my service requests, and informed me of a recall that didn???t know about. Drew was very friendly and quick to get me set up with a loaner vehicle. Service was done timely, and I was informed of progress and additional findings from vehicle check. I have a 2008 328i coupe and Kuni helps me to keep it purring like a kitten.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
We had an exceptional experience working with David. We live in WA state and drove all the way to Portland because our local dealer didn't seem that interested in doing a deal. David went above and beyond in finding the right car and making sure all the i's were dotted and t's were crossed before we arrived in Portland. Thanks again!
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