The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
by Bmwi8 from Hawthorne
August 15, 2018
One of the best looking cars out on the road plus it's a hybrid. I'm happy with my purchase. Can be used as a weekend car or every day driver.
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
Fun & sporty
November 29, 2017
Not the right car for me but it was a fun drive, although it is somewhat cramped inside.
Not a practical car for family
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
Live this car love
by JSU233 from Templ city
December 26, 2018
Love this car I didn’t not buy but one day I would Love this car I didn’t not buy but one day I would Love this car I didn’t not buy but one day I would
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Great Sports Car Hybrid
by BMW and Mercedes Owner from Ontario CA
August 5, 2016
I bought this car about 3 months ago and I have no complaints. To afford the car, I had to sell my other 2 previous cars; ( 2016 Nissan Maxima SR) ( 2016 Lexus IS350 F-Sport) So i guess you can say I traded a couple great cars for this. But it was well worth it. I like the different driving modes. I mostly drive in the hybrid mode but if I'm not, I'm in track mode. It's got a nice exterior design but kinda plain interior design. I would highly recommend this car! I currently drive this along with a 2016 Mercedes Benz Cla-250. I reccomend both!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Most performance fun you can have and get 45 mpg
by Capt Biggles from Corpus Christi
November 30, 2018
Buy a 2015 or up for the bigger gas tank. Fun car! Almost Porsche GTS level performance. The fact that you can drive all electric and then charge it up in sport mode as you drive is pretty cool. Daily commuter and pay for hardly any fuel.
Cons: More range in electric would be nice. Would by a newer one but newer model color choices suck!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Best Looking Car I have ever had.
by PRZ from Santa Monica, CA
March 6, 2018
This is an amazing looking vehicle that performs like it looks. The car drives very smooth, not at all like a high performing sport car, though it performs like one.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
seems like its not a real car
by DJ from chicago
September 22, 2017
The car is beautiful. The ergonomics? I guess are difficult even for a young person. There is no room for anything this IS NOT a daily driver. It is fast then fizzels. I drove GTO's and Chevy supercars. You don't feel any muscle. I would love this with Chevy v8. If you have gold jewelry and wear silk shirts and go to Hollywood premiers this is YOUR car. I ended up with a Porsche 911 convertible and am very happy.
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
Beautiful, Futuristic Model
by Anonymous from
April 30, 2016
The i8 looks like it just hopped out of a sci-fi novel (or movie). The exterior and interior styling are absolutely superb, and it preforms very well. And of course, since this is a hybrid sports car, you can save the planet while having a lot of fun.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
My wife purchased her dream car from Sterling and the staff rolled out the red carpet. I was extremely impressed by the level of service. It was a special day she’ll always remember.
Nice bmw car for sale 100% guarantees
by Harver Kendrick from Texas
June 30, 2018
It a nice car texted and used for sometime it has all good and set interior with alloy wheel it a nice car I guarantee you 100% for it and also 2years warrantee
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