Used 2017 BMW X1 for Sale in Plano, TX

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.

It was an excellent deal that we did, I am happy 😁😁😁😁😁with my new car HONDA CIVIC. Thank you John for making it quick and easy for me.??????????

I enjoy driving the X1. Has a sporty feel. Road noise is a bit higher than I would expect from a car in this price range.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Just what we were looking for! Vehicle is basically in new condition! Vehicle is big enough that is won’t use a ton of gas. Has all the features that we wanted.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This is the best driving, best looking, most comfortable, best gas mileage vehicle I have ever owned and I have owned six in my life. All of the other vehicles were American makes. This is the first foreign make vehicle that I have owned. I am 6’ 6” tall and my wife is 6’ 0” and we both have plenty of space. Our two kids fit well in the back seat. Don’t let the exterior perception of the size mislead you. You need to sit in it and drive it to truly experience it. There is also plenty of space in the cargo area. It is a very nice vehicle with superior upgrades over the average vehicle.

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.

FOR THE FIRST PART , I WANT TO GIVE A MAJOR [ HATS - ON ] AWARD TO MR. BARRY PINLAC ! WHAT A NEAT GUY ! SURE MADE HIM DO ALOT OF WALKING AROUND , BUT THIS MAN KNOWS HIS CARS ! ! . TRADED IN A VERY CLEAN 2016 XC/90 MOMENTUM WITH A REALLY NICE AMBER INTERIOR. JUST COMPLETED A MAJOR , CUSTOMER PAID OUT OF POCKET SERVICE , TOO CORRECT SOMETHING SMALL THAT I DID NOT LIKE , CAUSED BY A LARGE NAME GRAPEVINE NEW CAR DEALER THAT PRIDES THEMSELVES AS BEEN DOING BUISNESS SINCE 1952. SURE DID NOT DRIVE AWAY FROM THERE VERY HAPPY , BUT [ CREST VOLVO ] FIXED THAT PROBLEM BY STEPPING UP TO THE PLATE , AND PLAYED FAIR TO SAY THE LEAST ! ............ABSOLUTELY NO " CURVE-xxxxx " THROWN AT ME HERE AT ALL ! ! . ABSOLUTE FINEST GROUP OF TEAM PLAYERS THAT I HAVE COME TO KNOW IN QUITE SOME TIME. IF YOUR TRADE IN HAS BEEN WELL CARED FOR AND HASN"T BEEN NEGLECTED , YOU WILL BE ABSOLUTELY AMAZED AT WHAT THESE KEEN DEDICATED PROFESSIONALS WILL HAVE IN STORE FOR YOU WHEN THEY TELL YOU THE " BOTTOM - LINE " YOUR CAR IS WORTH MORE @ CREST VOLVO , TODAY , TOMORROW , OR NEXT MONTH .

Very roomy and comfortable great pick up and go! Love the heated steering wheel fun to drive. Looking forward to many fun years in my new car

It was a pleasure buying my certified Jaguar from AutoWebExpo. I was on the fence between buying practically the same vehicle from a different luxury vehicle dealer in the Metroplex, but what made me pull the trigger for AWE were: · The warm and friendly hospitality of Joy Green, Internet Consultant · Joy did not push me to buy, instead, she was very accommodating of my myriad of questions, she placed all the comparable facts in front of me and allowed me to decide for myself with no pressure · Joy and the rest of the dealership team approached me with a sense of humility (we???d felt an air of arrogance and impatience at the other dealership) · The AWE lot and vehicle display were very organized and professional, yet warm and inviting even up to the lighting effects inside and outside the building · They accepted my personal check for a high value vehicle (a risky move, but I feel they must have researched me the buyer first) · And the Free Extended Powertrain warranty is an excellent touch! I highly recommend AutoWebExpo and will certainly return to them for my future luxury vehicle purchases.

This car is just what I needed. It gives me extra room without feeling big and bulky. I’m also enjoying the extra interior space and headroom. The extra features like parking assist and the navigation system are great

I stopped by this dealership on my lunch break and I needed to get an oil change and inspection and I had a couple of questions about a few things that were showing up on my vehicle I was able to get in and get out within a timely manner everyone was so kind Arthur and the other service man handled everything they gave me additional information they followed up with quotes this was the perfect visit with it being so hard to find trustworthy people out there nowadays I am elated and will be a customer for as long as they'll have me best place to be!

SUV drives smooth, handles great, and has plenty of power from a peppy, fuel efficient 4 cylinder. Got 36MPG cruising on the highway at 75mph which is fantastic for an AWD SUV. Compared to the Ford Escape or any other car in its class, this is one of the best values. You definitely get what you pay for with this vehicle which is usually hard to say about luxury brands.

I have purchased 2 vehicles from Passport both were BMWs of course. I loved my first one but had a problem with the turbos after a trip across country took to BMW to fix and they did not do me right. So I went to sell my car online and just happen to stop into Passport and told him of my dismay with the BMW turbo and that I was selling the car. He wanted to know if he could show me another BMW I was reluctant at first, but allowed him to do so the car was new with less than 5,000 miles 2015 color scheme was great. I had the car checked at not one but 2 dealerships. Passport bought back there car and finance the new one. I am very happy with the new car and it has been I year since that sell. Kenneth

Owned a Jeep before until I traded it I for my X1. I found out there is big difference btw these two cars. The X1 gave me a total different feeeling for driving. The acceleration for X1 is incredible. You can miss out!!

We got served by Ali Hussein Bhaji from Auto web expo for our new Mercedes. It???was such a great deal . I would recommend to my family/friends if they need a car please give a opportunity to Ali Hussain Bhaji at Auto web expo. He provides such a great service . We r very happy from his service . 👌

I test drove several cars before this one, but once I drove X1....I was finished. Wanted more room than sedan, but still a sporty car, and not big SUV or mini-van.

Really good experience with John , the car its in really good condition clean and full tank of Diesel .. :) i would buy car from Passport Motors again !

Media is amazing as is the handling. This car makes you feel like you are at home on a recliner. The drive is so smooth and quiet you feel like the car ia sitting still and the road is moving below you.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

BMW did a great job with this compact sav. I enjoy the handling in particular and most importantly it has ample space for cargo. The back seats are comfortable and not cramped. Visibility is great too.

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

Fit all our needs perfectly. I was able to get the most car for the dollar. The X1 feels like a bigger vehicle, but fits in the small parking available to us.

We bought a BMW from Autos of Dallas this week. Bryan Roth did an excellent of making sure we were taken care of and found the right vehicle for our daughter. Good buying experience and felt like I paid a fair price.

We did a lot of research before we chose this make and model. We feel we got what we were looking for and pleased with the overall purchase.

I did a lot of research on which salesperson to visit with before I came here. There are a lot of bad reviews based solely on the salesperson not following through on what he promised. I met with Omay Bosch and he was very open and helpful. I arrived at the dealership around 11am and left at 7pm that day, primarily due to me taking forever to make a decision! I test drove two Lexus ES 350's and the one I planned to buy had a faint smoke smell that I did not anticipate. I then looked at another one with less miles and no smoke smell but it was $1K more. He also was patient with me while I took both cars to a local mechanic for a pre-purchase inspection. He would not go down on the price from the website; however, he did throw in replacing/balancing the tires for a reasonable price, painting some areas that were chipped, cleaning the upholstery/detailing the car, oil change/tire rotation, providing a full tank of gas, and also providing tint which came out of his own pocket. Even though I ended up spending $1K more than I had wanted to, I feel like I have a very reliable car and have peace of mind. My tip is to go with Omay Bosch and also do not go in thinking you can negotiate down the price unless the car has been sitting on the lot for more than 60 days and if it has more miles on it or is an older model. They have a no pressure to buy kind of vibe. Just know this is not the place to negotiate price but they are open to fixing things on the car so I would go with that if you want to try to get anything extra. For my first car buying experience, I would say it was overall pleasant and easygoing which made my decision to spend a large sum of money on a depreciating asset (which is a liability FYI) a little more palatable! Enjoy!!! :)

Jury is still out. Wish it had blind spot indicator. Would like to be able to sit higher up. Rides nicely. Still having trouble with the menu control. Looks more like a hatchback than an SUV.

Mr Ray was very helpful to answer all my questions, very patient and walk me trough the all process. I would definitely will recommend this deale.

This car is great as a runaround car with excellent overall usability of an SUV. I bot this as a dealer demo and mine doesn't have a backup camera which is my only grip. I mean even Honda put back up cameras on as standard

It was a pleasure buying my certified Jaguar from AutoWebExpo. I was on the fence between buying practically the same vehicle from a different luxury vehicle dealer in the Metroplex, but what made me pull the trigger for AWE were: · The warm and friendly hospitality of Joy Green, Internet Consultant · Joy did not push me to buy, instead, she was very accommodating of my myriad of questions, she placed all the comparable facts in front of me and allowed me to decide for myself with no pressure · Joy and the rest of the dealership team approached me with a sense of humility (we???d felt an air of arrogance and impatience at the other dealership) · The AWE lot and vehicle display were very organized and professional, yet warm and inviting even up to the lighting effects inside and outside the building · They accepted my personal check for a high value vehicle (a risky move, but I feel they must have researched me the buyer first) · And the Free Extended Powertrain warranty is an excellent touch! I highly recommend AutoWebExpo and will certainly return to them for my future luxury vehicle purchases.

This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.

My Service adviser, Zuhaib Makda did an awesome job on my car, he always gives good advice which is quite useful besides being economical, if you ever want to repair or fix your bmw at classic, just go there and ask for ZUHAIB MAKDA, and I assure you , you will not walk out dissappointed.

The ride on my new X1 is superb and I live the interior! The windshield seems larger and the “creature comforts” make all the difference especially for those of us who live in cold climates. In addition I live all the tools that help you park and being able to open the trunk hands free is a big plus!

We purchased our CX-5 from Charles back in 2016, when he was a fresh-faced, wide-eyed salesperson. He made sure he did what he could to make our experience a good one. He wasn't pushy and recognized that customers, even though they may require a little nudge, are going to buy on their schedules. As someone who previously sold cars and always emphasized customer service, Charles was great in this regard. The CX-9 caught my eye at that time and I told Charles if I decided to purchase a CX-9, I'd get it from him. Well, two years later it was time for that new car and as a man of my word, I returned to Charles, a grizzled, old veteran by this time. I was looking at two vehicles, the Volvo XC60 and the CX-9 (yes, the CX-9 compares quite admirably to the Volvo). We ultimately decided to go with the CX-9. Now, let me say this, I probably could've paid a little bit less at another dealer, but Charles had done right by us and I told him I wasn't going anywhere else if I bought a Mazda. So... Anyway, long story longer, Both Trent and Martin (desk managers) were easy to work with and Jesse worked well with us in the business office. My wife liked the Freeman presentation at delivery. I had no idea it was my CX-9 under that sheet when we walked into the showroom (kidding). The horns did startle my two-year-old but he was amused by it, too. Again, a really good experience. 10/10 would buy from them again. Also, first year of maintenance free. P.S. My wife is advocating for a promotion for Charles.

It rides nice and fits my needs and personality. Looks great and was an excellent choice for me I am secure when driving this car and don’t have any additional concerns with safety.

Everything feels solid, and well built. It is very comfortable, and in Sport mode has plenty of get up and go. It also has a Comfort mode, which is great for every day use; and an Eco mode which I don't use much (as it makes it feel underpowered). The iDrive system is easy to use and intuitive; and the warrantee seems to be better then most.