Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.
FIRST CAR AND BEST DECISION
by ayoarab from clifton,new jersey
August 6, 2018
Honestly the car is amazing, this is the first year that they have the vehicle out there and it has been the best decision of my life. I went in looking to get a 3 series but ended up with this and I love it. The interior is very high tech and futuristic.
Everyone was very serviceable oriented, we loved that!
They bent over backward to help us make the purchase smooth. They even provided lunch, delicious tacos. Happy customer!!
Sharp looking and functional
by Tenptwife from Pennsylvania
July 22, 2018
Sporty exterior (Msport package) looks sharp. Plenty of room to be functional. Seats hug well and smooth ride make it a very pleasurable driving experience. Did have a faulty crank sensor which needed to be replaced 500 miles in. Love this car!
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
My favorite car brand
by BMW X2 - azul from Charlotte
January 7, 2019
I have a very big affection for the brand. I stopped buying other cars that were as good as they were, but that did not suit my taste.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
by John H, everyday driver from New Rochelle, NY
December 19, 2018
This care was just what my wife wanted with all of the options she needs. Handles well, rides well and she loves the heated steering wheel.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Very comfortable and safe vehicle to drive
by Diane from Matthews
December 29, 2018
The car met my needs at this time. It is very comfortable to drive. I like the features inside the car. Easy access to my options on the dashboard. The car drives very smooth and has a quick pick-up when driving.
I can???t say enough about Ashley and Tim at Princeton BMW. They went beyond out of their way to help me with an emergency situatio. I didn???t have to wait long at all (without an appointment) to handle my situation. They are extremely professional and very helpful. I highly recommend them for everything.
Shirley was very great and Priscilla was beyond amazing. They were both very helpful and I definitely recommend them to everyone. Ask for them and you will not be disappointed.
by Stacey from NH
August 1, 2018
This is my first BMW. The ride is smooth and quiet. I can't hear the engine and can't feel it change gears, even with heavy acceleration. It feels and sounds like I am driving a fancy, fast electric golf cart. I love the sportiness of the X2. There is some road noise and vibration, but it only add to the sporty feel of the vehicle. The interior feels like I'm sitting in a sports car, which has a lot to do with the seats. There is not a ton of storage room, but hopefully this will help me keep it tidy. The idrive computer is not super user friendly takes some getting used to. Overall, I am head over heels in love with the X2!
I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.
by sljslj3 from wayzata, mn
December 1, 2018
I love the size of this car. perfect for zipping around town. driving to work and getting my kids places. it has enough trunk space.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
by MDC from Silver Spring, MD
December 28, 2018
Classy, very light to drive. This is my first BMW car and I am in love. I will buy again if when I’m ready to purchase again.
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
Exactly the kind of car I needed. Not a large SUV.
by Teegolf from Waldwick, NJ
September 25, 2018
Exactly the car I needed to transport family but small and sporty driving. Plenty of room inside with awesome moonroof. Comfortable drive and great mileage .
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